AutoNation Hyundai Tempe - Service Center

Donna was very friendly and nice. She called me when she was supposed to and let me know about each step. It took a couple of hours for them to take a look at my car but once they did they fixed it very qui was supposed to and let me know about each step. It took a couple of hours for them to take a look at my car but once they did they fixed it very quickly. So far everything looks great. Price was not too bad. More

I took the car in for service but needed more than I expected. John explained everything that needed to be done and what my options were for service, including a recall that needed to be fixed. Although expected. John explained everything that needed to be done and what my options were for service, including a recall that needed to be fixed. Although it took longer than expected, it was worth it for the quality service. More

john was absolutely wonderful. He not only took the time to explain things to me, he made me feel welcome. In addition the lounge at the facility was very comfortable and clean. to explain things to me, he made me feel welcome. In addition the lounge at the facility was very comfortable and clean. More

Donna is always so friendly and helpful when I bring my vehicles in for service. She makes sure that I know exactly what to expect for pricing and before I leave she always goes over any items recommended vehicles in for service. She makes sure that I know exactly what to expect for pricing and before I leave she always goes over any items recommended for my next service. More

Overall the experience was very good. What brought it down a bit for us was a failure to clean the car (vacuum), until we called attention to it, and apparently re-setting radio stations (though this may down a bit for us was a failure to clean the car (vacuum), until we called attention to it, and apparently re-setting radio stations (though this may actually have been because of disconnecting the battery). Donna had the first corrected quickly, when we called her attention to it. We continue to have a good experience with Tempe Hyundai, with now nearly 120,000 miles on our Santa Fe, and nearly all the service done there, except when traveling. Because parts had to be ordered, we received a loaner car for a couple of days and greatly appreciated that service. Donna continues to be a pleasure to deal with. We shared with Donna a travel blog of our daughter and her husband, as they are driving across Mexico (from Cancun to Puerto Penasco), in a 1972 VW Safari or "Thing". We invite interested in travel adventures, Mexican culture and history, and good writing to follow them (now in Guadalajara). www.itsasafarithing.blogspot.com More

Donna called to receive my approval for work to be done, and it was completed in timely manner. She even brought car to the driveway. I can't remember the other service adviser who stepped up and did the in and it was completed in timely manner. She even brought car to the driveway. I can't remember the other service adviser who stepped up and did the intake interview when Donna was busy. This is great teamwork and enthusiasm that all your employees work for the common goal of pleasing customers. I knew there was a reason why I chose to have your technician do my work instead of an independent operator. Please DO NOT use this for any publication, electronic or print. More

I am very pleased with the service I ALWAYS receive from the Service Department, my service rep is David Aldredge and occasionally Casey has helped me as well. You have a great team of knowledgeable and the Service Department, my service rep is David Aldredge and occasionally Casey has helped me as well. You have a great team of knowledgeable and caring individuals who try very hard to solve customer issues. Your dealership is well represented by your Service Department and their devotion to keep the high standards required by Hyundai. More

Replaced Radiator hose beyond warranty, We appreciated the attention they gave us while discussing the defect in the hose. They replaced the hose and washed the car all for free. Thanks to everyone invol the attention they gave us while discussing the defect in the hose. They replaced the hose and washed the car all for free. Thanks to everyone involved. Roger More

Great as usual. My car was ready by the time promised and so far is working great. I will continue to bring my car to them, they are so friendly which makes my experience easier. so far is working great. I will continue to bring my car to them, they are so friendly which makes my experience easier. More

I was greeted and checked in right on time. I was given a time for when my vehicle would be ready for pick up and told that I would be called if there was a change. I was also advised that if anything new s time for when my vehicle would be ready for pick up and told that I would be called if there was a change. I was also advised that if anything new showed up while my vehicle was being worked on that I would be called. Later that day I spoke to the service department and was told what was being done and a for sure time for pick up. As always, everyone I spoke to was courteous and what I like and appreciate most is that when it comes time to see the cashier there aren't any surprises. I also appreciate the coupons that I have access to online. However, what I appreciate the most is the feeling that the work done on my vehicle was done well and was necessary. I feel confident that I am driving away in a safe vehicle with work well done. Thank you. More