AutoNation Hyundai Tempe - Service Center
Tempe, AZ
855 Reviews of AutoNation Hyundai Tempe - Service Center
Donna called to receive my approval for work to be done, and it was completed in timely manner. She even brought car to the driveway. I can't remember the other service adviser who stepped up and did the in and it was completed in timely manner. She even brought car to the driveway. I can't remember the other service adviser who stepped up and did the intake interview when Donna was busy. This is great teamwork and enthusiasm that all your employees work for the common goal of pleasing customers. I knew there was a reason why I chose to have your technician do my work instead of an independent operator. Please DO NOT use this for any publication, electronic or print. More
I am very pleased with the service I ALWAYS receive from the Service Department, my service rep is David Aldredge and occasionally Casey has helped me as well. You have a great team of knowledgeable and the Service Department, my service rep is David Aldredge and occasionally Casey has helped me as well. You have a great team of knowledgeable and caring individuals who try very hard to solve customer issues. Your dealership is well represented by your Service Department and their devotion to keep the high standards required by Hyundai. More
Replaced Radiator hose beyond warranty, We appreciated the attention they gave us while discussing the defect in the hose. They replaced the hose and washed the car all for free. Thanks to everyone invol the attention they gave us while discussing the defect in the hose. They replaced the hose and washed the car all for free. Thanks to everyone involved. Roger More
Great as usual. My car was ready by the time promised and so far is working great. I will continue to bring my car to them, they are so friendly which makes my experience easier. so far is working great. I will continue to bring my car to them, they are so friendly which makes my experience easier. More
I was greeted and checked in right on time. I was given a time for when my vehicle would be ready for pick up and told that I would be called if there was a change. I was also advised that if anything new s time for when my vehicle would be ready for pick up and told that I would be called if there was a change. I was also advised that if anything new showed up while my vehicle was being worked on that I would be called. Later that day I spoke to the service department and was told what was being done and a for sure time for pick up. As always, everyone I spoke to was courteous and what I like and appreciate most is that when it comes time to see the cashier there aren't any surprises. I also appreciate the coupons that I have access to online. However, what I appreciate the most is the feeling that the work done on my vehicle was done well and was necessary. I feel confident that I am driving away in a safe vehicle with work well done. Thank you. More
Service was excellent!!! I went to the Hyundai dealer at Chapman and was told they couldn't even change the oil because they had no filters. I went to Hyundai of Tempe and was treated like a "King". I am on Chapman and was told they couldn't even change the oil because they had no filters. I went to Hyundai of Tempe and was treated like a "King". I am only using Hyandai of Tempe from now on for service on my Veracruz. Great coffee machine also BTW. More
Hyundai of Tempe has always provided excellent service for my vehicles. They have always explained what needed to be done and provided a correct estimated cost. for my vehicles. They have always explained what needed to be done and provided a correct estimated cost. More
What a great experience! Donna was very helpful and personable. She clearly explained each individual cost of service. I really liked her attention to detail concerning future service, also. The trans personable. She clearly explained each individual cost of service. I really liked her attention to detail concerning future service, also. The transport service is a really nice added feature. More
Casey helped in every way possible to make sure the work was completed. I always feel comfortable on leaving my problems with him and he will follow through. He was out one day sick while my car was being s was completed. I always feel comfortable on leaving my problems with him and he will follow through. He was out one day sick while my car was being serviced and I was put on hold for 20 mins waiting for some one else to let me know what was going on with my car. Casey never has done that and always returns my calls ASAP. Since my car needed to be in the shop for 6 days he did all the arrangements for me to get a rental car so only thing I had to do is sign and pick up the car. Again NEVER a worry when he is around to make sure I am satisfied with my service. That's why when we are ready to purchase our new car I will return to Hyundai of Tempe because of the great service dept you have. Thank you Casey for all your help. All my friends and family will hear how great we were treated. More
Hyundai of Tempe has always been very courteous, helpful and honest in my dealings with them. They don't try to influence one into getting services one doesn't need, and if there's something that needs to b and honest in my dealings with them. They don't try to influence one into getting services one doesn't need, and if there's something that needs to be done, they're very straight forward about what the problem is, what their recommendations are and what the best options they can suggest are...allowing one to make an informed choice. Their service department is well run, providing timely, efficient service. More