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AutoNation Hyundai Tempe - Service Center

Tempe, AZ

4.5
884 Reviews

884 Reviews of AutoNation Hyundai Tempe - Service Center

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August 08, 2021

This dealership has a very long waiting time, I had to book my appointment 3 weeks in advance, and whatever be their reason, this is not ok. When I arrived on the day, they said my car do not need servici More

by GM
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remeber
Aug 11, 2021 -

AutoNation Hyundai Tempe responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 505-4247 to discuss what we can do to help.

August 04, 2021

They pay attention to what customers say an then correct any problems you may have had. Like the attention that mangers take in paying attention More

by Neal Peer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 06, 2021 -

AutoNation Hyundai Tempe responded

Neal, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Hyundai Tempe! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2021

Excellent care and service, makes you feelcomfortable Excellent care and service, makes you feel comfortable bringing your car in for service. More

by lindalefurgey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 25, 2021 -

AutoNation Hyundai Tempe responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2021

Joe was a wonderful person to deal with. He went out of his way to serve my needs. May God bless you and protect you always. More

by Schamoun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 13, 2021 -

AutoNation Hyundai Tempe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Hyundai Tempe! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2021

I have purchased my vehicles from AutoNation for the last 10 years and about 6 years ago was blessed to meet Amanda Dell, Service Advisor. She is an amazing service advisor and so very helpful. She clearly More

by butterfly7295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Dell--100 stars!!
Aug 16, 2021 -

AutoNation Hyundai Tempe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Hyundai Tempe! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 26, 2021

I love this place cause they treat my car with the utmost care and respect. I brought my last two Tucson’s that I’ve owned here and they had them running like champs. Definitely will be coming back. More

by Sizzam961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember at this moment
Jul 26, 2021 -

Sizzam961 responded

Thank you for always taking care of my cars.

Jul 26, 2021 -

Sizzam961 responded

Thank you for always taking care of the Maintanence on my cars. God bless.

July 25, 2021

The Hyundai Service Department has worked under and provided excellent service through the COVID-19 pandemic; reduction in staff; difficulty getting parts; continued short staff. In spite of it all, th More

by Anna R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jankus *****, David Aldrich, Casey Grant, David Burkhardt, Donna Anderson
July 23, 2021

It took a long time to get an appointment for my maintenance visit. After dropping my car off, I was notified that the 15,000 mile visit would be $799 despite being told, when I purchased the car, t More

by NG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
Aug 16, 2021 -

AutoNation Hyundai Tempe responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 505-4247 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

January 15, 2021

Hyundai HQ-6 hrs, bluelink-3. No fix. Told by HQ, sorry. Can't help. MICHAEL DELL fixed it, 4 minutes. Mr Dell is AWESOME 😎 More

by Pia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dell
Jan 18, 2021 -

AutoNation Hyundai Tempe responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2020

Worst service center I have ever dealt with. Their staff exasperated the service issue I had with my car and then refused to do anything in an attempt to resolve the issue. I would avoid having my car servi More

by Rgotty2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Aldrich, Casey Grant, David Burkhardt, Donna Anderson
Dec 03, 2020 -

AutoNation Hyundai Tempe responded

Hello, we regret your experience with our service department, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (480) 505-4247. We'd appreciate the chance to make your experience a positive one. Have a great day!

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