AutoNation Hyundai Tempe - Service Center

My first time at Autonation Hyundai Tempe. I brought my car in because it was overheating. There were Covid issues with several service techs at other dealerships, so the backlog was heavy. My service ma car in because it was overheating. There were Covid issues with several service techs at other dealerships, so the backlog was heavy. My service manager, Jerry, said it would be about a week before he could get started on it, however he called me in four days, stating he was ready to roll and that my car would be ready that same day or the next. Sadly, I didn’t hear back from him for four days, so I called and left a message, asking for an update. He called the next day and said that my car would be ready the following day. Two days later, it was ready. I arrived near the end of the day and my car was actually not ready. The install of the new hoses and thermostat was done poorly, so the car was leaking fluid. Also the taillight, which needed to be replaced, wasn’t done. Jerry sent me home with a rental car, since he couldn’t get my car done quickly. Arriving the next day, my car was ready, having cost much more than the estimate but still less than another dealership. Would I return to Autonation for service? I’m not sure. Since Covid affected the job in such a strange way, I will probably give them another chance. Jerry was personable and knowledgeable throughout the process. More

Fast and efficient , finished in time that I was told. Hank(Henry) was friendly and knowledgeable on my car. Hank(Henry) was friendly and knowledgeable on my car. More

My Tech Cameron is awesome. Nothing seems to throw the guy off. He is very roll with the punches and always has a solution. The quality of work I have had done to my car has always been top notch! guy off. He is very roll with the punches and always has a solution. The quality of work I have had done to my car has always been top notch! More

The service advisor was great he helped me decide what work was due and what we could postpone until the next major service at 60 K work was due and what we could postpone until the next major service at 60 K More

Hank was great from beginning to end. Full service and very kind to my needs. Got a ride to Kia and was picked up on time. Had a great experience thank you very kind to my needs. Got a ride to Kia and was picked up on time. Had a great experience thank you More

My service rep Joe gave me updated information every day and was very nice. It was understood they were understaffed, but they had my car for three days to look at a faulty light. Since they have my car, I and was very nice. It was understood they were understaffed, but they had my car for three days to look at a faulty light. Since they have my car, I decided to go with a 30K mile service. In the process of them going throughout my car to check everything, my windshield wipers were not connected back up. And, I discovered this while driving in a sudden rain storm this weekend. Thank goodness the one on the driver side was hooked up. I am going to try and fix the problem myself because I can't go without a car for another three days to have my windshield wiper reconnected. They usually providing me the best service, but this time...I was a bit disappointed. More

It took a month to get my vehicle checked in but aside from that, great work overall. Friendly and courteous service. Thank you for your hard work from that, great work overall. Friendly and courteous service. Thank you for your hard work More

Good service center, never bought a car from here but have been taking my car for oil changes and maintenance ever since 2019! Big waiting room area, popcorn for hungry customers and coffee galore. have been taking my car for oil changes and maintenance ever since 2019! Big waiting room area, popcorn for hungry customers and coffee galore. More

Professional and caring! They have always done a great job in satisfying our service and personal needs. job in satisfying our service and personal needs. More

Great service!!!….staff is excellent, helpful, knowledgeable and. friendly. AutoNation-Hyundai of Tempe is the best all-around. When I am in the market for another vehicle, I will be going to Hy knowledgeable and. friendly. AutoNation-Hyundai of Tempe is the best all-around. When I am in the market for another vehicle, I will be going to Hyundai of Tempe. Sincerely, A happy customer… Janice Williams More