AutoNation Hyundai Tempe - Service Center

My car went to the shop to be serviced and I had to leave it since they didn't have enough mechanics. After the third day, I tried calling and I could not get anyone on the phone so I left a message. After it since they didn't have enough mechanics. After the third day, I tried calling and I could not get anyone on the phone so I left a message. After the fourth day, I kept calling for over an hour until someone finally picked up the phone. Come to find out my car was fixed the day before and ready to be picked up. Shorthanded is one thing, but this has been going on for quite some time now. No one ever answers the phone! When I mentioned this as I was checking out the gentlemen replied, "I am only one person and I can only do so much". So, my suggestion to the dealership is to hire more people or pay the ones you have better so they don't leave. Then maybe someone will have a free moment to call a customer to pick up their car. More

Went in for 2 recalls one was no longer covered because it was out of warranty. Suprised a recall falls under the 10 year rule. The other warranty had something to do with the tire gauge. They just left t it was out of warranty. Suprised a recall falls under the 10 year rule. The other warranty had something to do with the tire gauge. They just left the box in the trunk. Maybe I’m supposed to figure it out? Everyone was friendly and super nice More

I brought my car in with a brake light out. They had it ready the next day They had it ready the next day More

Good service at a decent price. Plus they have always made things right in case something went wrong. Appreciate honesty and customer service (seems to be lost these days). Plus they have always made things right in case something went wrong. Appreciate honesty and customer service (seems to be lost these days). More

They were great. I was initially concerned because there was a long line for the service department, but they got me in at my appointment time. They told me 1.5-2 hou I was initially concerned because there was a long line for the service department, but they got me in at my appointment time. They told me 1.5-2 hours and my car was actually done in 1hr 20 min! They were quick, efficient, and did a good job on my car. I appreciated their timeliness. Even though it was my last free maintenance, I'll be back to have them maintain my Tucson as my service advisor was also very kind!. More

I brought my Tucson in for a recall and was out of there quicker than promised, always a bonus! Thanks, Jerry! quicker than promised, always a bonus! Thanks, Jerry! More

Good service fast reliability happy helpful honest and or on time good explanation and look forward to coming back on time good explanation and look forward to coming back More

JOSEPH MAZER was professional and friendly and gave me an accurate time frame for repair. That is important!! accurate time frame for repair. That is important!! More

I worked with Jerry Shannon for the first scheduled maintenance for my 2022 Hyundai Tucson. Unfortunately, the car had a small oil leak from the oil pan gasket which was going to take longer to repair, maintenance for my 2022 Hyundai Tucson. Unfortunately, the car had a small oil leak from the oil pan gasket which was going to take longer to repair, and couldn't be done that day. Jerry coordinated a car rental for me while mine was being worked on, and got me on my way as quickly as possible. I was able to collect the car a few days later and briefly discussed the work. Everything appears to be fixed now, so I am happy. Thank you Jerry for your courteous and professional service. More

Took 40 min to be acknowledged while being the only car waiting in the service line. After I was finally acknowledged I was told they were very busy -but only 2 people left while I was sitting in my vehicl waiting in the service line. After I was finally acknowledged I was told they were very busy -but only 2 people left while I was sitting in my vehicle patiently waiting. When I was finally in the waiting area there was only 1 other person waiting on their service appt and about 10 min after being seated they were told their car was done. I understand being busy but an acknowledgment would have been nice after 10-15 min of sitting in the service row. I have never had service that bad there before.. More