AutoNation Hyundai Tempe - Service Center

Max moon provided great customer service and kept me informed during the entire maintenance process. Always been a pleasure to bring my car to this dealership. informed during the entire maintenance process. Always been a pleasure to bring my car to this dealership. More

At first I thought it would be a hassle but Hank really came through and made it a pleasant experience. came through and made it a pleasant experience. More

Max Moon was great to work with in the service center. Accommodated my work schedule for easy drop off and pick up. Very efficient service center. Accommodated my work schedule for easy drop off and pick up. Very efficient service center. More

I had made a service appointment two weeks ahead. Two weeks later, when I came to the dealership on the appointment day, the service advisor unexpectedly tells me that no technician was available tha Two weeks later, when I came to the dealership on the appointment day, the service advisor unexpectedly tells me that no technician was available that day, and told me to leave my car until the next day. He promised that the service for my vehicle would be completed by the mid-afternoon of the next day. I called him back next day in the late afternoon, but now he tells me no technicians were available and he wasn't sure when the technicians would be available to fix my car. I was lost for words. I did my part, but these guys did not honor my appointment, did not respect my busy schedule, did not keep their promises, did not even bother to communicate to me about their staff shortage or change of plan ahead of time. Now I have to look for another place and make a new appointment. Who knows when my car will ever be fixed? If I knew about the issues at this dealership, I would not have made the appointment to begin with. I have totally wasted my time with this place. This was the worst customer service experience I've ever had. This service location is totally useless and very unprofessional. I would never come back here again. Ever! If I could give a negative star rating, I would. More

Service department does not give update on car status. Still has vehicle over two weeks with no update. 4th time dropping to get AC fixed. Still has vehicle over two weeks with no update. 4th time dropping to get AC fixed. More

We received excellent service at a very reasonable price. The ongoing construction at the dealership makes it a challenge but the staff is certainly trying their best. The ongoing construction at the dealership makes it a challenge but the staff is certainly trying their best. More

Jake was a very honest and hardworking mechanic. He ordered the needed part and got a 2 day delivery so we were only without the use of the car for 3 days! The driver's side power window now works l He ordered the needed part and got a 2 day delivery so we were only without the use of the car for 3 days! The driver's side power window now works like new. More

Max Moon was very friendly and work on my vehicle was done in a timely manner. Max would call every day to give me an update on my vehicle. Things that needed fixing on my vehicle were done and I am a done in a timely manner. Max would call every day to give me an update on my vehicle. Things that needed fixing on my vehicle were done and I am a happy camper. More

Henry was very professional and did all he could to get me in and out in a reasonable time as they were short-staffed that day. me in and out in a reasonable time as they were short-staffed that day. More

Excellent service, I was greeted at the door and they even opened the door for me. The service people were great too and even shook my hand at the end. That's a big deal for me. Great place. even opened the door for me. The service people were great too and even shook my hand at the end. That's a big deal for me. Great place. More