AutoNation Hyundai Tempe - Service Center
Tempe, AZ
846 Reviews of AutoNation Hyundai Tempe - Service Center
Any correspondence between Service advisor and me was initiated by me. I had to call another contact for any information about my car even though they had my car for a full week ( apparently waiting for initiated by me. I had to call another contact for any information about my car even though they had my car for a full week ( apparently waiting for a part to fix a recall). More
Have purchased 3 new Hyundai's over the span of 17 years. Service was a deciding factor when purchasing a vehicle. Even have taken our old Toyata pickup in for service. Staff is couteous and professional. Service was a deciding factor when purchasing a vehicle. Even have taken our old Toyata pickup in for service. Staff is couteous and professional. More
Excellent service as usual. I am a firm believer certified dealer mechanics that use parts specifically made for my vehicle. Auto Nation Hyundai recommends the proper service I am a firm believer certified dealer mechanics that use parts specifically made for my vehicle. Auto Nation Hyundai recommends the proper service at the proper intervals to keep my car running in top condition and thus as reliable as the day I bought it. No one else has touched the vehicle mechanical systems. There is some major renovations in process at the dealership. I might recommend some coffee and donuts for the waiting area as offered prior to these renovations. As for the quality of service there are no problems here folks. Stop by with confidence More
Really appreciate the 'service attitude' of this dealership. Fixing what I requested, telling me what I need going forward, and not trying to hard-sell on anything. Been using this dealership for dealership. Fixing what I requested, telling me what I need going forward, and not trying to hard-sell on anything. Been using this dealership for about 13 years and they always do a great job. More
I came in for a recall replacement item. Jake was pleasant, kept me informed, and answered my questions. No one wants to deal with a recall, but I've always been treated well at this locatio Jake was pleasant, kept me informed, and answered my questions. No one wants to deal with a recall, but I've always been treated well at this location. More
My car needed a lot of Maintenance & my service manager ~ Max Moon was very through and explained everything. He even went out of his way to have my steering wheel fixed at no charge by having the warranty e Max Moon was very through and explained everything. He even went out of his way to have my steering wheel fixed at no charge by having the warranty extended. That saved me $450. !!! My car is now in tip top shape & I'll continue to bring it back for Maintenace & full inspections that give me "peace of mind". More
The customer service is lacking, they show no empathy with the customers, they are more worried about if you have an appointment or not. Hed a service advisor walk away from me because I stated they he s with the customers, they are more worried about if you have an appointment or not. Hed a service advisor walk away from me because I stated they he showed poor customer service skills and the service department in whole needs lots of work on customer skills More
When I had a small problem with my new Kona-N they quickly fix the item. I was welcomed, kept informed and left with courtesy and smiles. Excellent! quickly fix the item. I was welcomed, kept informed and left with courtesy and smiles. Excellent! More