AutoNation Hyundai Tempe - Service Center

very mixed service, bought car here, 3 years ago. and all service has been from this location. sometimes its decent, sometimes its terrible. sales time was great, most issues are with service departm and all service has been from this location. sometimes its decent, sometimes its terrible. sales time was great, most issues are with service department. I have had friendly kind Reps, and I have had rude or disinterested reps. sometimes they communicate well and other times I have to spend 2 hours or more trying to get a hold of someone. More

I brought my car in for a recall engine replacement, and I'm amazed with how smoothly the process went. It only took about 4 weeks to get it done. I expected far longer. I will definitely be coming back for I'm amazed with how smoothly the process went. It only took about 4 weeks to get it done. I expected far longer. I will definitely be coming back for service needs, and maybe a new car. More

Quick in and out Service, got my Hyundai Tucson in right away, received text messages from the tech showing service being performed, and car was done when promised, and washed. Service was included with pu away, received text messages from the tech showing service being performed, and car was done when promised, and washed. Service was included with purchase, so there was no charge. You can’t ask for more than that. More

Always able to get an appt. without waiting a month in advance like other dealerships. without waiting a month in advance like other dealerships. More

It was such a pleasant experience while my vehicle was being serviced. I appreciated the cleanliness of the waiting room and the restroom. Our Service Advisor Max Moon went Above and beyond to answer al being serviced. I appreciated the cleanliness of the waiting room and the restroom. Our Service Advisor Max Moon went Above and beyond to answer all our questions and was so very helpful. More

I don't know about your repair except for the superb customer service Dana gave. Very Knowledgeable, Very thorough, Very personable, I only gave 4 stars for dealership, but Dana is a 10! You are Very l customer service Dana gave. Very Knowledgeable, Very thorough, Very personable, I only gave 4 stars for dealership, but Dana is a 10! You are Very lucky to have her More

Definitely going back to this Hyundai location. My service advisor Max was so helpful and kind. My service advisor Max was so helpful and kind. More

The absolute worst. I couldn't get a live person on the phone, or anyone to call me back I couldn't get a live person on the phone, or anyone to call me back More

I had a really bas experience on my first appointment for my truck Santa Cruz which I purchased from them. The service people don’t know how to update the software in my truck and it is keep popping up in my my truck Santa Cruz which I purchased from them. The service people don’t know how to update the software in my truck and it is keep popping up in my truck which is little annoying. Also, I have purchased Santa Cruz but the paperwork shows and in their system that it is Sante Fe. Something is wrong there, some funny business is right there. More

I went in for a recall and software update, and the techs ran into some issues that were out their control. Douglas was very courteous and informed me of what was happening. When the problem escalated to a f ran into some issues that were out their control. Douglas was very courteous and informed me of what was happening. When the problem escalated to a fried computer module, Douglas explained what happened and how they were planning on fixing it. He was able to put me on a loaner Santa Fe,12 yrs newer than than the Elantra I drove in. I did not mind that at all. I appreciated the professionalism and great customer service. Thanks again Douglas for turning an unexpected issue into a great customer experience. More