AutoNation Hyundai Tempe - Service Center
Tempe, AZ
846 Reviews of AutoNation Hyundai Tempe - Service Center
The service writer was both dismissive and condescending. I suggested to him that maybe he should find a job that did not include customer service. I will not even go into the “screw-up” on an oil change. I suggested to him that maybe he should find a job that did not include customer service. I will not even go into the “screw-up” on an oil change. Our salesperson, Mark Webber, is really good! More
This dealership has great service! Jake was very prompt and courteous and went over all of the information with me in great detail. I would highly recommend. Jake was very prompt and courteous and went over all of the information with me in great detail. I would highly recommend. More
Very courteous, professional, and friendly service. Took care of my issues and answered all of my questions. Ashley in the service department is great! Highly recommended. Took care of my issues and answered all of my questions. Ashley in the service department is great! Highly recommended. More
Great communication in a timely manner as well. They let me know what they were going to do and about when they would be done. Great customer service. They let me know what they were going to do and about when they would be done. Great customer service. More
Took cr in for hesitation problem when starting to drive. When sepping on thee gas to start driving the car would take any whee from 2 tofive seconds before moving. Dealership said they could not duplicate t When sepping on thee gas to start driving the car would take any whee from 2 tofive seconds before moving. Dealership said they could not duplicate the problem. Yet almost imediately from leaving with the car from the dealership I had the problem continue to occur. As a result I am giving a oor rating. More
Luciano took care of me on my Hyundai Tucson recalls and oil change service at AN Hyundai Tempe. Geno, the service department manager was exceptional making sure I was treated fairly. Great service, awesome oil change service at AN Hyundai Tempe. Geno, the service department manager was exceptional making sure I was treated fairly. Great service, awesome people and clean dealership. Reason why AutoNation is better than any other dealerships in Arizona. More
Made appointment weeks in advance, for Rough Idle and recall update on 2013 Santa Fe Sport Upon arrival, advisor told me they could only do the recall and routine repair work was two days out. (Backed u recall update on 2013 Santa Fe Sport Upon arrival, advisor told me they could only do the recall and routine repair work was two days out. (Backed up by 60 cars.) It would have been nice to know this prior to booking the appointment! I returned to pick up the car around 3;45 pm and waited in the office for around 5-10 minutes and not one of the advisors approached or spoke to me. When I finally tracked an advisor down, he said I would have to wait for Jake. Another 5-10 minutes passes and I asked them to find Jake. He said he would text him and his phone was on his desk. I have never witnessed the battle of who could care less, until now. Communication was awful. I felt like another number. This is my second Hyundai and I never felt this way with the other one. You have a problem here folks. More