AutoNation Hyundai Tempe - Service Center
Tempe, AZ
887 Reviews of AutoNation Hyundai Tempe - Service Center
I have never felt more disrespected, belittled and treated with disregard in my entire life. My car was at the service department for 2 weeks. When I went to pick it up, I found it had been left outsi treated with disregard in my entire life. My car was at the service department for 2 weeks. When I went to pick it up, I found it had been left outside in the parking lot, with all four windows down, when there had been raining and dust storms all week. Who knows how long it had been left like that, completely unsecured and open to the elements. The service guy (John) said, well there it is and walked away. I was shocked, defeated and furious. It was blatantly obvious that rain dirt and dust storm debris were all over the inside of my car. I talked to another service agent who was significantly more professional and tried to offer support and did have my car washed. I did not have time to complete the free detail that he offered at the time. This was the tip of the iceberg. My car was not even repaired. Hyundai will not honor their warranty due to not enough "Carfax" records for service and oil changes. For a large portion of the time I have had this car, I have lived in a small rural community 135 miles from the next city. My family members or small private auto shops have completed the majority of the maintenance. I purchased my car brand new at this location in 2018. This is the fourth and last Hyundai that my immediate family will purchase, especially from Autonation Hyundai, in Tempe. More
Max and Ashley are terrible! ! Next step is legal action! Spent thousands and the car is worse then when I brought it in! Max and Ashley will take your money!! All ! Next step is legal action! Spent thousands and the car is worse then when I brought it in! Max and Ashley will take your money!! All they want is their commission from you and once they get it they will ignore your calls! More
All aspects of the service experience were handled in a courteous, professional manner. Oil change and tire rotation were completed within the time quoted by the Service Consultant. courteous, professional manner. Oil change and tire rotation were completed within the time quoted by the Service Consultant. More
Jake was responsive, considerate, and knowledgeable. He let me know what was happening with my vehicle, when the part was expected, and provided a nice loaner car until my car was repaired, which was ov He let me know what was happening with my vehicle, when the part was expected, and provided a nice loaner car until my car was repaired, which was over a month. Thank you for great service. More
Hyundai Auto Nation, Tempe. ..is the best place for Our Hyundai Cars! This is a dealership who values customer-dealership relationships. They value giving the best service with a ..is the best place for Our Hyundai Cars! This is a dealership who values customer-dealership relationships. They value giving the best service with a smile! I have a 2020 Hyundai Tucson, yet, I still go back to this dealership for my service...because I know that they do a very good job in maintaining my car. Yes, given that it is a little more expensive that a normal car service place, BUT I pay for quality work and not to mention the best people friendly staff. Ashley, my service advisor, knows her craft pretty well. She makes sure that my Hyundai gets what it needs. I salute Hyundai Auto Nation, Tempe, for putting their customers first and giving the best service experience for our Hyundais!!! More
I would have give Hyundai Tempe an 11 out of 10! I only came there b/c I blew a tire on I-8 on way to California. I usually go to Jim Click Hyundai in Tucson . I had no idea how great Hyundai servic I only came there b/c I blew a tire on I-8 on way to California. I usually go to Jim Click Hyundai in Tucson . I had no idea how great Hyundai service could be! I am going to drive up to Tempe for my service in the future! Max Moon was exceptional in customer service, communication and compassion. He took superior care of me going above and beyond! I would highly recommend Hyundai Tempe!! More