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AutoNation Hyundai Tempe - Service Center

Tempe, AZ

4.4
861 Reviews

861 Reviews of AutoNation Hyundai Tempe - Service Center

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February 21, 2025

I bought a palisade in June and have taken it in twice for routine maintenance. Both times had very good customer service. From sales and service i feel they are trustworthy. And I love my palisade. More

by Mikezee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley. Shuttle driver ( sorry, don't remember his name)
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February 10, 2025

Very prompt, courteous, professional and trustworthy. Work performed without issue and at a reasonable time. More

by mac70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace
Report | Print
Feb 13, 2025 -

AutoNation Hyundai Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 01, 2025

Good better and best never let it rest until good is better because better is best & Ur the Best 👌 More

by elchefchgone51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Towle
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Feb 06, 2025 -

AutoNation Hyundai Tempe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 21, 2025

John was great and very helpful. The lobby was nice they provided drinks and snacks. More

by ivy.mendiburu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john
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Jan 23, 2025 -

AutoNation Hyundai Tempe responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 19, 2025

Ashley provided me with outstanding customer service. She communicated efficiently and the facility was clean and comfortable. More

by wendymonge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Jan 21, 2025 -

AutoNation Hyundai Tempe responded

Wendymonge, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 18, 2025

I went to the dealer to ask about my oil change. The service advisor Jace T. 10/10 Good costumer service Good attitude Good communication Congrats to this guy! EP More

by Erika P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace T
Report | Print
Jan 20, 2025 -

AutoNation Hyundai Tempe responded

Hi Erika, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 01, 2025

Poor reception upon arrival. Arrived 7:20 for 7:30 appt. 1 person working client outside while 4 others sat at terminals. No one came out to greet me. Service time took over 2 h More

by Glcofaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
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Jan 03, 2025 -

AutoNation Hyundai Tempe responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (480) 505-4247.

Jan 03, 2025 -

Glcofaz responded

Increase awareness of staff to watch for and intervene when a customer pulls up. Don't wait for them to come inside. This is the first dealership that I had to solicit help upon arrival. Have always had someone come out to greet me even if they were not my rep. Improve turnaround time for normal oil change, rotation service.

December 30, 2024

Ashley is a great service advisor. Terrence, our mechanic, is the best. Always fixes my car and gives it back better than it was. More

by THaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and Terrence
Report | Print
Jan 01, 2025 -

AutoNation Hyundai Tempe responded

Hello, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

Jan 03, 2025 -

AutoNation Hyundai Tempe responded

Hello, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

December 27, 2024

We are from out of state, didn't purchase from this dealership, but during our visit at Christmas, we needed the oil change and tire rotation. Jace in the service dept was very gracious and accommodati More

by Al's mum
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jace
Report | Print
Dec 30, 2024 -

AutoNation Hyundai Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 17, 2024

Service writer was very professional and courteous. Was concerned about my experience and my time. More

by KSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Dec 20, 2024 -

AutoNation Hyundai Tempe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 22, 2024 -

AutoNation Hyundai Tempe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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