AutoNation Hyundai Tempe - Service Center

Service writer was very professional and courteous. Was concerned about my experience and my time. Was concerned about my experience and my time. More

You know I don't really need to go to a dealership for just a regular oil change. But I value the personable treatment of the service advisor, Ms. Ashley, she gives importance to her customers. Takes care just a regular oil change. But I value the personable treatment of the service advisor, Ms. Ashley, she gives importance to her customers. Takes care of my car like it's hers. She's very knowledgeable with her craft. I feel that Iam getting my moneys worth. My Hyundai drives better, engine sounds better, and i feel safer after every service. Thank you Ms Ashley for a wonderful experience yesterday! Not to mention the warm welcome of Ms Dana in the cashier. It was all worth it. More

I always receive quick service. My advisor was very patient when explaining several concerns I had about my car. My advisor was very patient when explaining several concerns I had about my car. More

Great job , very patient with all the questions I had. Easy to work with. Welcoming atmosphere. Easy to work with. Welcoming atmosphere. More

Your people are always cordial and w a positive attitude Luckly we had an extra car that we could drive to work while you kept Eric’s car for 5 days Luckly we had an extra car that we could drive to work while you kept Eric’s car for 5 days More

Appointments are scheduled fast and they greeted me right away. Took care of all my concerns. Great job. away. Took care of all my concerns. Great job. More

My wife and I love our Santa Fa Sport. So having the engine fail catastrophically while in route to visit friends in Oro Valley was quite disconcerting. My Triple-A Roadside Service was So having the engine fail catastrophically while in route to visit friends in Oro Valley was quite disconcerting. My Triple-A Roadside Service was recommending a Triple-A certified auto repair shop. When I was informed that there was a Hyundai dealership in Tempe, I requested the tow service to take my car there. And I'm pleased beyond measure with the world class service and professionalism that I received from the AutoNation Hyundai Dealership at the Tempe Autoplex. Your service specialist Jake is by far the best I've ever worked with over the ten years that we’ve owned our Santa Fe Sport. And we’ve done all of the required service on our Santa Fe Sport at the Hyundai dealership where we originally purchased the vehicle new. I’ve done a lot of car maintenance and repairs over the years, and I perceived from the start that Jake really knew what he was doing. He put my flustered mind at ease knowing that I was going to be well taken care of. The process was understandably extended because of the approval process and the magnitude of the necessary repairs, but still surprisingly quick considering all of the logistics. I was able to enjoy your customer lounge area while waiting my friend to drive the 90 miles to pick me up. The lounge area was super clean, very comfortable, and well stocked. I loved your complimentary popcorn also. The back-and-forth communication process via texting worked extremely well primarily due the fact that Jake responded very promptly with all of my inquiries and concerns. And it appears to me that Jake came in on his day off on a Saturday to make sure my vehicle was completed as promised as I was stranded at my friend’s home during the process (who does this?). When I arrived to pick up my baby, she was washed and sparkling. My only disappointment was that I did not get to see Jake when I arrived to retrieve my vehicle as I wanted to tip him $200 for the best service I’ve ever received. Is there anyway I can gift him this money? Love you folks. After picking up my vehicle following the excellent repairs, I drove it back to Oro Valley for one final night’s sleep before I drove it back to my home in Long Beach, CA. The car was so quite, and powerful, and fun to drive. The mechanic was also definitely world class. Maybe the tip could be split between Jake and the mechanic. Because of my 10+++ service at your dealership, my next new car will definitely be a Hyundai. God bless your team at the Tempe Hyundai Dealership More

Tried to cancel svc agreement but no one help with that. I traded the 2024 Kona in because their Finance Company never provided a valid title to BMV when I moved to Indiana. Why lease an SUV that I can't ge I traded the 2024 Kona in because their Finance Company never provided a valid title to BMV when I moved to Indiana. Why lease an SUV that I can't get registered because of Hyundai's error? I just had the worst customer service experience with these people. Now it's another runaround trying to cancel the service agreement. My phone calls and emails are not being answered. All I hear is email this and call this phone number but it's useless because no one calls back, even after the number I called put me in for an associate callback 3 times! Now I'm angry with these people. Never do business with Hyundai again! Unprofessional and unethical! More

Courteous, quick, answer all questions clearly, very proficient, and go above and beyond to help. proficient, and go above and beyond to help. More

Great care and attitudes by all the employees. Even took me to the mall while they worked on my car. Very happy with this dealership. Even took me to the mall while they worked on my car. Very happy with this dealership. More