AutoNation Hyundai Tempe - Service Center

My wife and I love our Santa Fa Sport. So having the engine fail catastrophically while in route to visit friends in Oro Valley was quite disconcerting. My Triple-A Roadside Service was So having the engine fail catastrophically while in route to visit friends in Oro Valley was quite disconcerting. My Triple-A Roadside Service was recommending a Triple-A certified auto repair shop. When I was informed that there was a Hyundai dealership in Tempe, I requested the tow service to take my car there. And I'm pleased beyond measure with the world class service and professionalism that I received from the AutoNation Hyundai Dealership at the Tempe Autoplex. Your service specialist Jake is by far the best I've ever worked with over the ten years that we’ve owned our Santa Fe Sport. And we’ve done all of the required service on our Santa Fe Sport at the Hyundai dealership where we originally purchased the vehicle new. I’ve done a lot of car maintenance and repairs over the years, and I perceived from the start that Jake really knew what he was doing. He put my flustered mind at ease knowing that I was going to be well taken care of. The process was understandably extended because of the approval process and the magnitude of the necessary repairs, but still surprisingly quick considering all of the logistics. I was able to enjoy your customer lounge area while waiting my friend to drive the 90 miles to pick me up. The lounge area was super clean, very comfortable, and well stocked. I loved your complimentary popcorn also. The back-and-forth communication process via texting worked extremely well primarily due the fact that Jake responded very promptly with all of my inquiries and concerns. And it appears to me that Jake came in on his day off on a Saturday to make sure my vehicle was completed as promised as I was stranded at my friend’s home during the process (who does this?). When I arrived to pick up my baby, she was washed and sparkling. My only disappointment was that I did not get to see Jake when I arrived to retrieve my vehicle as I wanted to tip him $200 for the best service I’ve ever received. Is there anyway I can gift him this money? Love you folks. After picking up my vehicle following the excellent repairs, I drove it back to Oro Valley for one final night’s sleep before I drove it back to my home in Long Beach, CA. The car was so quite, and powerful, and fun to drive. The mechanic was also definitely world class. Maybe the tip could be split between Jake and the mechanic. Because of my 10+++ service at your dealership, my next new car will definitely be a Hyundai. God bless your team at the Tempe Hyundai Dealership More

Tried to cancel svc agreement but no one help with that. I traded the 2024 Kona in because their Finance Company never provided a valid title to BMV when I moved to Indiana. Why lease an SUV that I can't ge I traded the 2024 Kona in because their Finance Company never provided a valid title to BMV when I moved to Indiana. Why lease an SUV that I can't get registered because of Hyundai's error? I just had the worst customer service experience with these people. Now it's another runaround trying to cancel the service agreement. My phone calls and emails are not being answered. All I hear is email this and call this phone number but it's useless because no one calls back, even after the number I called put me in for an associate callback 3 times! Now I'm angry with these people. Never do business with Hyundai again! Unprofessional and unethical! More

Courteous, quick, answer all questions clearly, very proficient, and go above and beyond to help. proficient, and go above and beyond to help. More

Great care and attitudes by all the employees. Even took me to the mall while they worked on my car. Very happy with this dealership. Even took me to the mall while they worked on my car. Very happy with this dealership. More

The service center is very knowledgeable and does not push extra items at time of service. This takes the pressure off when getting your vehicle serviced. push extra items at time of service. This takes the pressure off when getting your vehicle serviced. More

Today’s service appointment was very good. Service advisor was very polite and professional. My car was done in the time frame given no issues whatsoever. Thank you. Service advisor was very polite and professional. My car was done in the time frame given no issues whatsoever. Thank you. More

Got us in and out quick and easy and communication was quick by text message quick by text message More

Yes, We are thrilled to find Auto Nation Tempe. We purchased our Santa Fe at Earnhardt Gilbert and became quickly disenchanted; I will stop at that. I called Tempe Auto Nation and met Daana. She We purchased our Santa Fe at Earnhardt Gilbert and became quickly disenchanted; I will stop at that. I called Tempe Auto Nation and met Daana. She turned our disenchantment into what has turned into very positive experience. As from that point, we met our guy Max. These two are the reason we hope to purchase our next car from your dealership. Thank you Max and Daana for turning our Hyundai experience into a Positive, hopefully long term relationship.👍 More

Ashley was great! ! Kept in touch before the day of service and throughout the process. Issue I came in for seems to be resolved. ! Kept in touch before the day of service and throughout the process. Issue I came in for seems to be resolved. More

They were efficient and did a great job quickly. I’ve been a client for 7 years! I’ve been a client for 7 years! More