AutoNation Hyundai Tempe
Tempe, AZ
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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!!! BEWARE !!! I asked for a few things to be checked !!! BEWARE !!! I asked for a few things to be checked on my 2010 Hyundai Sonata GLS and also a Tech. Service Bulletin to be performed and all I got !!! BEWARE !!! I asked for a few things to be checked on my 2010 Hyundai Sonata GLS and also a Tech. Service Bulletin to be performed and all I got back was just a bunch of excuses for not doing 5 out of 6 jobs I asked for. 1. Keyless Entry Remote Reprogramming - Done (the only one done) 2. TCM/PCM/ECM Updates due to 45-50 mph range abnormal vibrations and noise (also adaptive values reset) Bulletin Number: TSB-09-01-02 - NOT DONE (Reason: They found that the problem is related to tires being feathered and recommended new tires + alignment + balancing ...a $600-$700 quick fix) What a joke...suddenly they get smarter than US Hyundai Motors and instead just to upgrade the software, a 10 min job, as required by the TSB they chose to BS me in buying new tires, alignment and balancing. 3. Steering Wheel occasional noise @ ~50% right turn - NOT DONE You cannot call this job complete just by lubing steering shaft boot...and indeed only 20 min later I had the same problem again as soon as I turned right more than 50%. 4. Suspect engine noise during acceleration - NOT DONE Same game, blaming on something else...this time was the engine air filter not sealing properly with air box. Really??? I bought a new filter from they're store and guess what...same problem, no difference between OEM and Aftermarket air filter. 5. Pillar-A excessive noise over 50 mph - NOT DONE This was actually a test for them. They just blamed on the windshield not being OEM, probably replaced by previous owner instead just admitting that Hyundai has a problem with excessive noise from pillar A on Sonata's, a well known fact. 6. Left Outer Mirror vibrations - NOT DONE They said that the mirror was impacted possible by car wash and it was pulled away from door frame. BIG B.S. The mirror housing was solid like a rock and the real problem is that the 3 plastic connection holding the mirror attached to the motors are slightly loose, possible wear. On the top of all those things just let me add a messy transmission oil change on my older 04 Elantra GLS. I found oil spilled all over the engine...worst that BP in Gulf of Mexico. That was 2 years ago. Yesterday I also asked for an oil change (with my oil and filter) and the price was decent but as soon as got home I checked the oil level and ... surprise, OVERFILL. Looks like they poured all 5 quarts of oil while normally the engine will take only 4.54 quarts and that includes the oil filter too. I just checked Owners Manual and at chapter 6, page 6, paragraph 3 there is a big warning: DO NOT OVERFILL !...but I guess whoever designed the engine wasn't so knowledgeable like Hyundai of Tempe and they just did it the right way. Overall no big changes in the last 2 years for Hyundai of Tempe, still messy jobs even at the oil change levels. Add 4:30 waiting time and you can call it a beautiful Saturday...NOT. More
When I got into my 2009 Santa Fe after work a few days ago, the battery was dead. I called my cousin, and he came to my office and gave me a jump start. We then went right down to Auto Zone to have the ago, the battery was dead. I called my cousin, and he came to my office and gave me a jump start. We then went right down to Auto Zone to have the battery tested. The test came back that the battery had a bad cell. I knew I had to prove this, so I took a picture of the tester, and bought a new battery. The next day I took the receipt and the picture into Hyundai of Tempe. I told Casey Grant what had happened. He then made a copy of the receipt and uploaded my picutre of the battery tester results. He told me that he would submit it to Hyundai for reimbursement!! He was so nice, and made me feel like everyone at Hyundai of Tempe really cared! I have always felt welcome and comfortable with everyone I have dealt with at Hyundai of Tempe. More
i drive out of my way to come to your dlr for service --- as long as you never try to cheat me i will allways drive out of my way to come to get my sonata maintained ---- and in a cple yrs when i am l --- as long as you never try to cheat me i will allways drive out of my way to come to get my sonata maintained ---- and in a cple yrs when i am looking to replace my other car i will put you on my shopping list of dlrs --- jeff carlstrom More
David Aldrich is always available to answer questions and provide his expertise. He is knowledgeable and very customer service orientated. When I have a problem with my vehicle he listens to what I believe provide his expertise. He is knowledgeable and very customer service orientated. When I have a problem with my vehicle he listens to what I believe the problem to be, even if I have to dsecribe a noise, which I might say something like, "my car sounds like it whooshes when I start it"....he finds a way to decipher my problem. More
I never have to worry about the condition of my vehicle due to the fact that it is kept in top shape by the people at your dealership. I have never been happier with a vehicle in my life and plan on buyin due to the fact that it is kept in top shape by the people at your dealership. I have never been happier with a vehicle in my life and plan on buying a new SUV from your dealership within the next two years. More
Ryan Hatch has been my service representative for a long time. I trust his honesty, judgement, and friendly, positive attitude. I always feel like he is working with me for the best service for my Santa Fe. time. I trust his honesty, judgement, and friendly, positive attitude. I always feel like he is working with me for the best service for my Santa Fe. He has my complete trust and confidence. Sincerely, Marsh Linnander More
Somehow my appointment made last week for an oil change did not get on the schedule; however, when I showed up for the 9 a.m. time I was given & despite not finding me on the schedule David Burkhart immedi did not get on the schedule; however, when I showed up for the 9 a.m. time I was given & despite not finding me on the schedule David Burkhart immediately added me and got me in & out in 1 hour! He was very apologetic for my not showing up on their schedule but was just awesome in showing me great customer service by ensuring that my vehicle was taken care of. Once more, Hyundai of Tempe has completely blown my mind with their OUTSTANDING CUSTOMER SERVICE! Thank you ALL!! More
Service was completed in timely manner and staff was very friendly as always. Donna has been helping me for the past several visits and she is always very good at explaining the service that is being done. friendly as always. Donna has been helping me for the past several visits and she is always very good at explaining the service that is being done. Also, I appreciate the upgrades to the waiting area. I usually bring work with them and the addition of tables is very helpful. More
Donna is really great to work with. She is friendly and attentive. I am always very pleased with my her. She is very helpful and available when I need to speak with her. I always come back because of Donna attentive. I am always very pleased with my her. She is very helpful and available when I need to speak with her. I always come back because of Donna. You should be proud to have her working for you! More
It truly was a pleasure to have my vehicle serviced. It actually was painless. Prompt and friendly service I will recommend this to all my friends. I was particularly impressed with your waiting area. Coff actually was painless. Prompt and friendly service I will recommend this to all my friends. I was particularly impressed with your waiting area. Coffee and fruit was just the icing. Keep up the good work More