AutoNation Hyundai Tempe

I did not have an appointment, but was able to get my battery changed out plus an oil job and back on the road in an hour. Great Service. Thank you. I bought my Tucson there in 2006 and am looking to battery changed out plus an oil job and back on the road in an hour. Great Service. Thank you. I bought my Tucson there in 2006 and am looking to trade it in soon. I enjoy being able to deal with the same salesman and Service Rep each time. More

Donna (and the young man who changed the oil in my Santa Fe) could not have been nicer. Service was quick and efficient, and I was on my way in less time than anticipated. I've received service from many Fe) could not have been nicer. Service was quick and efficient, and I was on my way in less time than anticipated. I've received service from many car dealerships over the years, and Tempe Hyundai is by far the best. Keep up the good work! More

My entire experience was fantastic. Mike was friendly, helpful, and honest. I truly felt like a valued customer and that I was given truthful advice and honest service work. I will undoubtedly return for helpful, and honest. I truly felt like a valued customer and that I was given truthful advice and honest service work. I will undoubtedly return for future service work and am happy that I chose Hyundai. More

Ron (sales) was very patient from the start. Allowed us to pick and choose the vehicle and gave us many options. Financing was great. Deal was good. Extra perks thrown in. Overall a great experience. to pick and choose the vehicle and gave us many options. Financing was great. Deal was good. Extra perks thrown in. Overall a great experience. Would highly reccommend Ron Rinaldi to anyone who is interested in purchasing. More

I purchased my 2007 Verzcruz from Hyundai of Tempe new. I live in Queen Creek, which is quite a distance from the dealer. I bring my car in faithfully for it's regular maintenance as well as any service w I live in Queen Creek, which is quite a distance from the dealer. I bring my car in faithfully for it's regular maintenance as well as any service work(recall, problems, etc.) as needed. I drive the extra miles because I have faith and trust in my service advisor, Mr. Aldrich. He has been helpful and honest with us and that is what is important to us. We will hopefully be keeping our Veracruz for several more years, but either way, the first dealer we will go to when it is time to go "car shopping" will be Hyunai of Tempe. PS. I'm sure the "new and improved" waiting lounge will be wonderful. More

This is the best dealership I have ever been to and I've purchased over 30 cars from different dealerships. They are straight forward, make a great offer up front and don't pressure you. I also get my car purchased over 30 cars from different dealerships. They are straight forward, make a great offer up front and don't pressure you. I also get my cars serviced there and their service department is great. Donna in service is always watching out for the best deals for you and is great at her job. Five stars! More

I always have a great experience when I bring my Santa Fe in for routine service. I have never had a problem or experienced bad service at the dealership. The work done on my car has always been perfect. in for routine service. I have never had a problem or experienced bad service at the dealership. The work done on my car has always been perfect. Donna has always been great to work with and I look forward to my next visit. More

Ryan was very friendly as were most of the staff I encountered over 3 visits. However, your service department leaves much to be desired and I will be avoiding it at all costs in the future unless I n encountered over 3 visits. However, your service department leaves much to be desired and I will be avoiding it at all costs in the future unless I need a recall repair. I brought my 2001 Sonata in because the door locks weren't working; either from the interior switch or with the remote. Also, there was a "grinding" noise coming from the left rear door (behind the driver) whenever I tried to lock the car. Additionally, my "check engine" light was on. All of this was communicated to Ryan when I called to schedule my appt on the 18th and again when I arrived on Nov. 19th. (The shuttle service promised was wonderful, though I didn't get the driver's name.) Ryan phoned me to say I needed an actuator. He said the check engine light was diagnosed as misfiring on a cylinder and said I needed new plugs and wires. I authorized both repairs. The shuttle driver called me a few hours later to say my car was finished and he was coming to get me. I arrived and was told it was "all fixed" and taken to the cashier area where I paid. Then Ryan walked me to my car, where the driver door was already open, and I left. Upon arriving at my next destination, I got out and used the remote to lock my car....the grinding noise was still there! I tried the remote button again. The driver door locked and unlocked but none of the others did. I then checked the interior switch, it was still totally non-functional for any of the doors. I immediately called Ryan and told him the repairs were not done as he had stated. He apologized, said he didn't understand how that happened and said I could bring the car back on Monday at 8:30. He also stated that I would be provided with a "loaner" at that time so I would not again be without a car rather than bring it back in the next day when none were available. I arrived Monday at 8:30 and was told "there are no loaners available, do you really need one?" When I reminded him that the appt was made for Monday at his request because he had no loaners available on Saturday, he said he'd "see what he could do." Additionally, he kept saying that "the tech said there was no noise and it was probably an intermittent problem..." That was a blatant lie unless the tech is VERY hard of hearing! The noise was NOT intermittent but constant and had been present every time I tried to lock or unlock the car for over 3 months. They just never bothered to check the other doors or even look at the interior switch. If you are going to say it's repaired and charge people, you need to confirm it. Especially if it involves multiple parts like 4 doors, not just one. Ryan eventually produced a loaner and I left. In his voicemail a couple hours later he said I needed another actuator and some relays to fix the problem. I authorized the repairs, returned tha loaner and picked up the car today, Tuesday. After verifying with David that all 4 doors locked and unlocked with both the remote and interior switch, I paid and left. I don't mind paying for things to be repaired, I do mind having to make multiple trips to do so. It wasn't Ryan's fault that it wasn't but I still feel I need to give the ratings I did in view of the lack of attention to detail and poor customer service provided by the original service tech. This is unacceptable...period. More

We were greeted promptly upon arrival. Donna came out right away to make arrangements concerning service needed. She called to inform us of what had been found and what needed to be done. While the wor right away to make arrangements concerning service needed. She called to inform us of what had been found and what needed to be done. While the work took somewhat longer than predicted, Donna kept us informed and the work appeared to have been done with care. When our car was brought out, it had been thoroughly washed and vacuumed and was ready for driving. More

I have been extremely pleased with my 2006 Hyundai I have been extremely pleased with my 2006 Hyundai Sonata. The buying experience Tempe Hyundai was absolutely the best ever in 40 years of purch I have been extremely pleased with my 2006 Hyundai Sonata. The buying experience Tempe Hyundai was absolutely the best ever in 40 years of purchasing vehicles. It's ride and handling is sure, predictable, quiet, and comfortable. It acheives 34 mpg on the highway cruising at 75 mph and 27 mpg in mixed driving, and that is with the 3.3 V6 engine! It has been reliable and trouble-free from day one and I would recommend a Hyundai vehicle and Tempe Hyundai to anyone...It is not only a great value, it is a well built vehicle that competes favorably with much more expensive cars. David Aldrich, my Service Advisor at Tempe Hyundai, and the Tempe Hyundai Service Team have performed all of the routine maintenance right the first time, in a timely fashion, and without any hidden add-ons or unnecessary service and parts, at a fair price. Tempe Hyundai is all the things a consumer expects, but rarely ever gets from a car dealership. Steve Wegner More