Peacock Hyundai Savannah - Service Center
Savannah, GA
368 Reviews of Peacock Hyundai Savannah - Service Center
I am very impressed with your service advisor, he is very efficient polite and knowledgeable. His name is Christopher he is just awesome, I'm giving him a rating of 10. efficient polite and knowledgeable. His name is Christopher he is just awesome, I'm giving him a rating of 10. More
Chris in Service is wonderful now you just have to fill the dealership with people like him! Until you do that I would not buy another car from you customer service stinks! the dealership with people like him! Until you do that I would not buy another car from you customer service stinks! More
This is the worst experience I've ever had at a dealership, but right in line with my previous experience with AutoNation in another state. The service center told me when my car was towed in on a dealership, but right in line with my previous experience with AutoNation in another state. The service center told me when my car was towed in on a Wednesday that it would be not be looked at until Tueday of the next week. When I asked what I was supposed to do for Transportation since they'll be holding my vehicle which is under the 60,000 mile warranty that it wasn't their responsibility. A short time later, I was called and told that it was the battery that was the issue. When I arrived at the shop, an hour before the shop closed I might add, there were no cars on the lifts, and three service advisors holding up the desk. Why they told me it was going to 6 days until I balked at the unreasonable diagnosis time, I don't know. More
Dropped my vehicle off at my scheduled service appointment time. Service department kept my vehicle for 3 days without any contact, update or communication. Showed up early morning of day 4 and th appointment time. Service department kept my vehicle for 3 days without any contact, update or communication. Showed up early morning of day 4 and the service department couled not find my car. A staff member had to walk the lot to find my vehicle. After several excuses, I was informed my vehicle had yet to be seen by the diagnostic team. More
Dustin, Chris, and the service team are assets to the company. They catered to my needs and thoroughly found the root cause of my vehicle issue. They were extremely understanding and thoughtful due to company. They catered to my needs and thoroughly found the root cause of my vehicle issue. They were extremely understanding and thoughtful due to the issue's complexity, which showed in the expediency and completion of the service rendered. Thanks team. Sean More