Peacock Hyundai Savannah - Service Center

Quick, courteous check in process. Car done after lunch long before I thought it would be! long before I thought it would be! More

Dealer service dept. was unable to diagnose or fix the vehicle as they are not trained or capable to work on Hyundai electric vehicles in the Hyundai product line. This is a very glaring deficiency for a vehicle as they are not trained or capable to work on Hyundai electric vehicles in the Hyundai product line. This is a very glaring deficiency for a major car manufacturer who aspires to become an EV leader in the U.S. market. Nearest dealer with EV technical ability is Jenkins Hyundai in Jacksonville, FL. Very poor support from Hyundai USA! More

The service department is really terrible. It took a week off calling to get an appointment that was scheduled for 3 weeks later. Then they didn't actually look at the car for another hour only to say we ca off calling to get an appointment that was scheduled for 3 weeks later. Then they didn't actually look at the car for another hour only to say we can't help you. I understand they're under new management, but they're really bad. More

Have 2 recall notices on my 2016 Tucson. Called several months ago, was told it would be 2-3 months before they could see me. Just called again, was told they were booked for the rest of 2021. Try back in months ago, was told it would be 2-3 months before they could see me. Just called again, was told they were booked for the rest of 2021. Try back in Dec. (Recall says don’t drive it, don’t park in garage. ) Tucson has been a good car, but cannot recommend Hyundai due to service problems. More

I was first told that the diagnostic test would be $145.00, but I ended up paying $188.00 and they still could not definitely tell me what was wrong with my car. I was then told that it would cost ove $145.00, but I ended up paying $188.00 and they still could not definitely tell me what was wrong with my car. I was then told that it would cost over $1000.00 to try an oil pressure switch as the next step. There was no guarantee that this would solve the problem. The oil pressure switch is part of the engine, but not covered by the warranty. Why is that and why is the switch so much?h More

I had a wonderful experience at this location. After being told so many different things were wrong with my car it was like a breath of fresh air to find someone that was honest and competent, and repai being told so many different things were wrong with my car it was like a breath of fresh air to find someone that was honest and competent, and repaired actually what needed to be repaired rather than repairing nonexistent problems. Will take my vehicle to Peacock for all maintenance, even oil changes from now on. Shout out to Adam! J. Tucker More

Worst place in Savannah, very dishonest ppl . Don’t trust anyone.Scammers,they don’t know their jobs once they collect the money they’re done with you anyone.Scammers,they don’t know their jobs once they collect the money they’re done with you More

Service Department Staff If it wasn't for Terry, one of the service consultants, I would have given less than three stars. There were two other service consultants that did no If it wasn't for Terry, one of the service consultants, I would have given less than three stars. There were two other service consultants that did not even acknowledge me or offer assistance when I entered the room. Neither one of them were busy with a customer either. It seemed as if they didn't want to be bothered. Terry was waiting on a customer when I walked in, though. When Terry was finished helping the customer, he assisted me. He was very professional, friendly, and attentive. Thank goodness for Terry, otherwise I may not have been helped. More

Three hour oil change and lied to about price. Terrible service. First I was lied to about the price for my 7500 mile service. When I questioned it, the tech said "Oh Yeah, that's not right" Terrible service. First I was lied to about the price for my 7500 mile service. When I questioned it, the tech said "Oh Yeah, that's not right" and it was reduced by about $25. I have suspicions that this is just another revenue stream - "upcharging" customers who don't ask about the cost. Then they took a full three hours for an oil change and tire rotation - completely unacceptable when I had an appointment set a week before hand. Then they offered me a discount because of my extended wait. Left to get it "authorized" and then returned to tell me they weren't actually able to get me a discount, I paid the full price on the invoice. I will not return and will urge everyone that will listen to do the same. More