Peacock Hyundai Savannah - Service Center
Savannah, GA
405 Reviews of Peacock Hyundai Savannah - Service Center
My service advisor Robert was professional, pleasant and communicated during the process to keep me informed. Overall experience was enhanced by him. communicated during the process to keep me informed. Overall experience was enhanced by him. More
It is an embarrassment that this dealership has removed the free coffee machine for customers. We the customers deserve at least coffee, tea, cocoa, etc. Free of charge as the previous owners had it. After the free coffee machine for customers. We the customers deserve at least coffee, tea, cocoa, etc. Free of charge as the previous owners had it. After all, we pay lots of money for services we receive in the maintenance department. It is not fair that a few cups of coffee are replaced by vending machines such as sodas and junk food. For a cup of coffee, you will lose a customer and perhaps future customers. What comes next? Will you take away the television which we enjoy news and programs while waiting for the car to get fix? As a right now I guaranteed that you will lose 2 clients just for your decision of remove the coffee machine. Shame on you. More
The service department was very accommodating, punctual, and efficient. The service manager, and Bob iat the service desk are the best. and efficient. The service manager, and Bob iat the service desk are the best. More
I made an appointment 3 weeks ahead and when I got there for my 9:30am appointment they told me that they will service my car. So I left my car thinking it will be serviced and it would take about 3-4 hours for my 9:30am appointment they told me that they will service my car. So I left my car thinking it will be serviced and it would take about 3-4 hours to be finished I got worried that it was a major issue because I never received any call or update so I called up to the dealership around 5 pm worried because it was almost time for them to close just to get a update on my car to only find out that it hasn’t even been touch and the guy told me he tried to call me to let me know that I would have to reschedule all over again . I wasn’t even offered to sit in the waiting area or anything. No one even told me that when I call up there that I had to know the technician’s name who assisted me .It was just a all out bad experience for me . No one never called me so if I didnt never called them I would’ve never got a update my car would’ve just been sitting there . More
I wrote a very positive review on my purchase of a new Sonata. The car runs great that’s where it ends. I am getting ready to vacation across country and need my 7500 warranty service. Called for an appoi Sonata. The car runs great that’s where it ends. I am getting ready to vacation across country and need my 7500 warranty service. Called for an appointment Nov 16. Told nothing available until January. Seven weeks out. She even had the audacity to tell me to drive to Hilton Head. One and a half hour drive from my home. No apology or explanation. I am rescheduling my vacation until January. Very poor customer service from the service department. I am calling corporate Hyundai and Autonation to complain. My previous cars were Toyota’s. I called Savannah Toyota out of curiosity and no long wait for servicing. More
Excellent and efficient service department. Thank you Ashley for always taking great pride in your work and care for your customers. Ashley for always taking great pride in your work and care for your customers. More
Have used this dealership for 8 years with 2 changes in ownership. Still get excellent service for my 2013 Santa Fe. This time it took me a month to get an appointment for an oil change which was disappoin ownership. Still get excellent service for my 2013 Santa Fe. This time it took me a month to get an appointment for an oil change which was disappointing. In the past, I could get an appointment the same or by the next week More