Peacock Hyundai Savannah - Service Center

Waited almost seven weeks to get a tire rotation and oil change. Told it would be about one and a half hours. It took over three hours. No apology or even a thank you or a sincere goodbye. Waiting room ster change. Told it would be about one and a half hours. It took over three hours. No apology or even a thank you or a sincere goodbye. Waiting room sterile. One big screen tv and two vending machines. Also, not one employee wearing a mask. More

The service consultant was very nice and professional, I have been dealing with Hyundai Savannah since 2010 when I purchased my first Hyundai and customer service have always been great! have been dealing with Hyundai Savannah since 2010 when I purchased my first Hyundai and customer service have always been great! More

Fast, friendly service- drop off and pickup were really easy. Definitely will be using this dealership for all of our automotive needs. easy. Definitely will be using this dealership for all of our automotive needs. More

Excellent Service! I would definitely recommend AutoNation to all of my friends. Very nice staff. AutoNation to all of my friends. Very nice staff. More

This used to be a good dealership. I know they are in transition and its not looking like a good one. Staff is despondent. A two hour service took all morning. They don't answer the phones, the servicing transition and its not looking like a good one. Staff is despondent. A two hour service took all morning. They don't answer the phones, the servicing technician never contacted me nor did he bother to answer messages. Not to mention they didn’t bother with protecting the seat or washing the car when they finished. I guess COVID is not a concern here. I was looking for a new vehicle and low and behold there were more used cars from other brand than Hyundai. Looked more like a used car lot than a Hyundai dealership. Ashley seems to be the only one that even knows how to smile and not be rude. Thoroughly disappointed. More

They couldn’t clean the car after service! Not even a protection on the seat. Especially in this time of COVID. protection on the seat. Especially in this time of COVID. More

Been working around the clock couldn't get in or make an appointment went on my day off .They squeezed me in.Ashley & the technician s always take care of me & my car. appointment went on my day off .They squeezed me in.Ashley & the technician s always take care of me & my car. More

Better than Peacook Hyundai but Autonation has still a lot of work to do in order to keep customers happy lot of work to do in order to keep customers happy More

I purchased and service my my Santa Fe Sport at this dealership. My salesman (Angelo) and my service experience with Ashley has been exceptional from day one! I have worked many years in dealership sa dealership. My salesman (Angelo) and my service experience with Ashley has been exceptional from day one! I have worked many years in dealership sales and service customer relations. I know first hand how important good people are to your business, I give them both a five star rating, More

What a turnaround! Our prior experience was from driving up for service, walking in and experiencing a rude, almost arrogant, person who gave us the feeling of being unconcerned for the cost or customer exp up for service, walking in and experiencing a rude, almost arrogant, person who gave us the feeling of being unconcerned for the cost or customer experience. It was so bad, we would drive two hours to another Hyundai dealership for service. But our sunroof would not close and the forecast was for rain, so we decided we had no choice but to return to this dealership which was conveniently only 20 minutes away. What a pleasant surprise that the service representatives were great and engaging and appreciative of customers walking in. We were helped by a gentleman named Bob who was absolutely great! He informed us of how busy they were but was emphatic to our need for help because it was the week of Christmas and we needed to travel out of town. He was reassuring that he would make sure we were worked in so that we could be with family. Further, he called me back with the estimate when he promised he would and said that they were able to get the sunroof closed so that we could travel, would order the parts and make the needed repairs when we got back! The repair estimate seemed reasonable as well. What a complete turnaround and excellent, reformed now customer experience! More