Peacock Hyundai Savannah - Service Center

Clean, efficient and extremely friendly. Answered all of my question politely and left vehicle clean and neat. Answered all of my question politely and left vehicle clean and neat. More

Not sure if the Hyundai service area under AutoNation has the same level of customer service it had when it was under Peacock. the same level of customer service it had when it was under Peacock. More

Timely. Considerate, friendly.. comfortable waiting room. Timely reminders and confirmation for appointments. My car was care for. Professionally. Considerate, friendly.. comfortable waiting room. Timely reminders and confirmation for appointments. My car was care for. Professionally. More

Paint fading on top of my Kona. Now the window squeeks = no help no service. Ashley was the only one that seemed to care. The new manager was so rude and basically told me I'd ha Now the window squeeks = no help no service. Ashley was the only one that seemed to care. The new manager was so rude and basically told me I'd have to wait until the world gets better to get my car fixed that is under warranty. (I heard another customer say he told her the same thing) I was considering purchasing a 2022 car but I will be going back to Honda to buy and definitely will never recommend nor buy from this car dealership because of this issue. Was told could take up to a year and that I had to keep calling once a quarter. It's getting worse every day and that affects my value of this car. He tried to tell me it would not affect it, but of course it will. Not what I expected with Hyundai at all. Will be contacting BBB and keep trying to keep my asset protected. The way the manager of the service department spoke to me was ridiculous. I do not believe he would have talked to me like that if I were a man. Told me he didn't like paying $5 for a gallon gas but that is what happens. Who says this? That is NOT what you tell the customer. I am not going to give up trying to get my car fixed that is under warranty. They want me to pay for a rental car if I want it fixed which could take 10 days to fix ...at my own expense... ridiculous. NO HELP whatsoever. None. Also, their phone call back system is awful. The person they have answering the phone is the most rude lady I have ever encountered. (Not Ashley, she was really nice but could not do anything) More

Robert was pretty good at helping me with my car. He is knowledgeable, polite, and honest! He is knowledgeable, polite, and honest! More