AutoNation Hyundai O’Hare - Service Center

I recently brought my car in to AutoNation Hyundai for warranty and repair work, and would like to commend the efforts of Randy in the Service Department. He explained everything to me and did so in a ver warranty and repair work, and would like to commend the efforts of Randy in the Service Department. He explained everything to me and did so in a very friendly and professional manner. One thing that stood about him is that he cares, which is a trait that I feel is lacking today in a lot of workers. My sincere thanks to Randy for a job well done. More

Came in for my 30000 mile service, oil change and inspection the staff were all vey welcoming and offering to help. inspection the staff were all vey welcoming and offering to help. More

Came in for a 7am Oil Change appointment. Was told there was a recall that would take 2 hours to do, so I asked for oil change only. They said this would take 1.5-2 hours. By 10:30 went to ch Was told there was a recall that would take 2 hours to do, so I asked for oil change only. They said this would take 1.5-2 hours. By 10:30 went to check status, they said they fixed the recall too. More

Easy to work with. Gave me suggestions for service I will need done soon. Great Gave me suggestions for service I will need done soon. Great More

While I'm genrally happy with the folks at the dealership, the appointment management system is not good. Appointments are overbooked and wait times for services are too long. dealership, the appointment management system is not good. Appointments are overbooked and wait times for services are too long. More

Work was done quickly. I was very impressed by their intake staff. Very knowledgeable and extremely helpful. I was very impressed by their intake staff. Very knowledgeable and extremely helpful. More

Matt helped me with few service items (filters, wipers, etc.). He was very courteous, elaborate on what the issues were and then took care of it with his colleagues. Overall great experience. etc.). He was very courteous, elaborate on what the issues were and then took care of it with his colleagues. Overall great experience. More

Great service department customer service. Very detailed information on car service needs. They also offer coupons. Very detailed information on car service needs. They also offer coupons. More

The gentleman who worked with us to keep us updated was nothing but professional and helpful. However we arrived at 8am for a scheduled appointment and were told that appointments later than us showed up e nothing but professional and helpful. However we arrived at 8am for a scheduled appointment and were told that appointments later than us showed up early, so we would have to wait. We were then informed that they were short-staffed and would do their best to get to us ASAP. In all we waited 2 hours for our oil change. More

Grate service ! !! Professional customer service under the guidance of Kayla Houston !!! Grateful for the good attitude toward customer , Thanks again, Ed. !! Professional customer service under the guidance of Kayla Houston !!! Grateful for the good attitude toward customer , Thanks again, Ed. More