AutoNation Hyundai O’Hare - Service Center
Des Plaines, IL
280 Reviews of AutoNation Hyundai O’Hare - Service Center
They were great. I needed a software update and a recall item checked. They called an Uber for me, round trip so that I did not have to wait for the service to be c I needed a software update and a recall item checked. They called an Uber for me, round trip so that I did not have to wait for the service to be completed. I was very pleased with their customer service. More
I recently brought my car in to AutoNation Hyundai for warranty and repair work, and would like to commend the efforts of Randy in the Service Department. He explained everything to me and did so in a ver warranty and repair work, and would like to commend the efforts of Randy in the Service Department. He explained everything to me and did so in a very friendly and professional manner. One thing that stood about him is that he cares, which is a trait that I feel is lacking today in a lot of workers. My sincere thanks to Randy for a job well done. More
Came in for a 7am Oil Change appointment. Was told there was a recall that would take 2 hours to do, so I asked for oil change only. They said this would take 1.5-2 hours. By 10:30 went to ch Was told there was a recall that would take 2 hours to do, so I asked for oil change only. They said this would take 1.5-2 hours. By 10:30 went to check status, they said they fixed the recall too. More
While I'm genrally happy with the folks at the dealership, the appointment management system is not good. Appointments are overbooked and wait times for services are too long. dealership, the appointment management system is not good. Appointments are overbooked and wait times for services are too long. More
Matt helped me with few service items (filters, wipers, etc.). He was very courteous, elaborate on what the issues were and then took care of it with his colleagues. Overall great experience. etc.). He was very courteous, elaborate on what the issues were and then took care of it with his colleagues. Overall great experience. More