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AutoNation Hyundai O’Hare - Service Center

Des Plaines, IL

4.3
278 Reviews

278 Reviews of AutoNation Hyundai O’Hare - Service Center

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January 25, 2022

Excellent service writer- Rob!Professional and Excellent service writer- Rob! Professional and kind. Unfortunately car was left dirty with oily finger prints from the mechanic. It was also parke More

by Agnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Jan 28, 2022 -

AutoNation Hyundai O’Hare responded

Hello Agnes, we are deeply disappointed by your experience at AutoNation Hyundai OHare. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 346-0144. We hope to hear from you. Take care!

Jan 28, 2022 -

Agnes responded

Thank you for reaching out! No need to make it up now. I’d expect more professionalism next time I stop by and during future visits. I’m my opinion if you have to make something up after you didn’t live up to the customer’s expectations, such as greasy door knob then it’s a common and poor practice that hasn’t been corrected over the years!Don’t make it up, have your mechanics do it daily and that solves the issue. I do have to say that Rob was great. Maybe a suggestion for the future is that he actually checks on the car before handing back the keys.

January 24, 2022

went in for a recall with an appointment. Technician noticed battery failure. Replaced battery and took care of recall in less than 2 hours. Great service by Robert O. Would recommend to others! More

by jkim0616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Oberding
Jan 28, 2022 -

AutoNation Hyundai O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Hyundai OHare and we hope to be of service again in the future.

January 19, 2022

Great customer service, thorough with their work. Clean environment and friendly staff. Love going to place like this More

by Keke
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andrews
Jan 21, 2022 -

AutoNation Hyundai O’Hare responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 17, 2022

Everyone is so helpful and polite. Taking care of my car is convenient and easy. My salesperson goes out of his way to make things clear and done. He’s a great young man with consideration. More

by Ljiljana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andrews
Jan 20, 2022 -

AutoNation Hyundai O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 12, 2022

Really like this dealership but was disappointed that a car wash was not included in the first service visit. At my other Hyundai dealership a car wash was always included when the car was brought in for s More

by Threecatmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andrews
Jan 15, 2022 -

AutoNation Hyundai O’Hare responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

January 06, 2022

Always accommodating and friendly personnel at this dealership. Takes good care of my vehicle every time I have it in for service. More

by mommab1103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Oberding
Jan 18, 2022 -

AutoNation Hyundai O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 06, 2022

The friendly service department at Auto Nation Hyundai O’Hare was extremely knowledgeable in solving the problem with my Sonata. Also, repair time was much shorter than I expected. I was completely satisf More

by joann.sawyers
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Robert Oberding
Jan 18, 2022 -

AutoNation Hyundai O’Hare responded

Hi Joann, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 01, 2022

Very helpful with my car. Good quality service. Did not take too long to finish More

by Kbuss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
December 31, 2021

Went for my first service on my new car. They were waiting for me and I was out in 35 min. More

by fshields
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Andrews
December 26, 2021

Service rep, Bob Oberling is always friendly, professional and knowledgeable. A repeat customer and recommend this dealership to friends and family. More

by awnek63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Oberling
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