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AutoNation Hyundai O’Hare - Service Center

Des Plaines, IL

4.3
278 Reviews

278 Reviews of AutoNation Hyundai O’Hare - Service Center

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December 12, 2023

The man helping us at the desk was nice but I had testing done on my truck because of a recall, and it took 6 hours for them to call us to pick up my truck. No work was done otherwise. More

by CMB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray
Dec 14, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (847) 346-0144 -- we hope to hear from you soon.

December 11, 2023

Service advisor was great and very helpful. When calling in long time to answer phone or it goes to answering machine. More

by james711.js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Dec 14, 2023 -

AutoNation Hyundai O’Hare responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

December 11, 2023

My first time at this dealership and I will definitely be back. Lawrance was exceptional. You should hire more people like him. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrance
Dec 14, 2023 -

AutoNation Hyundai O’Hare responded

Hi Laura, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai O'Hare. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2023

It is always such a pleasure to work with AutoNation. Randy and Kyle were amazing. Great to work with and they diagnosed my car's problem and fixed it. I always feel confidant that they will take good More

by RBOYLE1583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy, Kyle
Dec 08, 2023 -

AutoNation Hyundai O’Hare responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Hyundai O'Hare. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

December 05, 2023

Straight-forward, professional and personable. Every one at AutoNation from the sales team to the service technicians have been nothing short of excellent with their attention to the customer and More

by vera
Recommend Dealer
Yes
Employees Worked With
Matthew Popper, Randolph Lawrence
Dec 08, 2023 -

AutoNation Hyundai O’Hare responded

Hi Vera, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2023

Good customer service and time for service is weary fast and good mechanic team and weary friendly More

by EKREM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lecey
Dec 01, 2023 -

AutoNation Hyundai O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2023

Rarely on time. Appt at 0930 for oil change. Left at 1230. Unacceptable wait time. More

by Cmoyerrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
Dec 01, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 346-0144 to discuss what we can do to help.

November 20, 2023

service was fast and thorough in and out in no time (warranty claim) bad headlight More

by chucks limited
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michaele houston
Nov 22, 2023 -

AutoNation Hyundai O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 18, 2023

Came in for a recall and check engine light. No guarantee recall was completed. Got a lot of talk on engine light. Did not want to release my auto to me after miscommunications. More

by Frustrated!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
Nov 21, 2023 -

AutoNation Hyundai O’Hare responded

Hi, we are deeply disappointed by your experience at AutoNation Hyundai O'Hare. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 346-0144 to discuss what we can do to help.

November 17, 2023

Everything went as smooth as possible,no complaints. Great customer service, time given for pickup was within 5 minutes, thanks. More

by Spurs77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 20, 2023 -

AutoNation Hyundai O’Hare responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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