AutoNation Hyundai O’Hare - Service Center

We take our cars to this dealership for oil changes regularly. The last few times we have been told that additional services need to be performed after a visual inspection. This last time was the real regularly. The last few times we have been told that additional services need to be performed after a visual inspection. This last time was the real kicker. While I agree that I need to replace my tires soon, when I was told that my battery was showing low voltage I got very suspicious. Instead if a courtesy phone call I received text messages from the service coordinator with pictures. The picture of the battery hooked up to the voltage monitor was so small I couldn't even see the readout and there wasn't any way to enlarge it. I questioned the results because that battery was only a year.old. I told him to check their records to show when it was installed. When I returned to pick up my car, I questioned the service coordinator again about the battery voltage issue and he gave some lame excuse that the monitor wasn't hooked up to the battery correctly the first time and that they reran the test and it was fine. I found the receipt for the battery and it was dated 6/2021. Maybe next time they should review their records before they recommend an expensive service that clearly didn't need to be done. More

Friendly service. Very thorough evaluation of my car. Repaired my problem in a reasonable time. Very satisfied. Very thorough evaluation of my car. Repaired my problem in a reasonable time. Very satisfied. More

Staff was very courteous and attentive. Environment was clean and organized. Will return here again. Environment was clean and organized. Will return here again. More

Easy to deal with and great recommendations for doing a prank by the parts guy. prank by the parts guy. More

Everything went smoothly took on time and it was done in a reasonable amount of time. a reasonable amount of time. More

Great service! ! N great customer service. Very on time n respectful. Helpful n on point ! N great customer service. Very on time n respectful. Helpful n on point More

Randy and his team was very polite and the service was done as expected/communicated. done as expected/communicated. More

Amazing service and people. Wouldn’t go anywhere else. Bought two of my cars from there! Wouldn’t go anywhere else. Bought two of my cars from there! More

Complete change of Help Why can’t you keep your help I got to know everyone got to know everyone More

Very friendly and professional. They always keep you informed about what’s going on with your vehicle and seem to always finish ahead of schedule They always keep you informed about what’s going on with your vehicle and seem to always finish ahead of schedule More