AutoNation Hyundai O’Hare - Service Center
Des Plaines, IL
280 Reviews of AutoNation Hyundai O’Hare - Service Center
I purchased a vehicle here in 2017 and brought it in to be serviced yesterday with some questions about my contract and maintenance. The service rep, Randolph, was fantastic. He led with compassion and pro be serviced yesterday with some questions about my contract and maintenance. The service rep, Randolph, was fantastic. He led with compassion and professionalism from beginning to end. He was very helpful with my issue and worked to resolve it immediately, which I appreciated so much. Thank you, Randolph! More
Fast, Friendly and Honest service advisors and technicians. I been getting my service since I purchased my vehicle in 2017. Although, there were some turnover in employees AutoNation continues to technicians. I been getting my service since I purchased my vehicle in 2017. Although, there were some turnover in employees AutoNation continues to train their team member to be customer centric. Honest and no pressure service advisor who recommemds services and let you decide what's you need. I came in for oil change and tire rotation. I met a new service visor Randy who was friendly honest and fast. I got recommended additional service and decided to get my air fliters replaced. I will returrn to Randy to get my brake fluid replace and pads/rotors as I did not have enough money for this service. Randy was great and invited me to call him directly for my brake service. I got out sooner that was promised for my services and I will come back again! More
The recall took less time then planned. But, I just had the air filter changed in October. I forgot about it. They said the air filter needed changing so I told them okay. Found my paper fr But, I just had the air filter changed in October. I forgot about it. They said the air filter needed changing so I told them okay. Found my paper from October when going thru my desk. I just paid twice for the same thing. That is not appreciated. More