AutoNation Hyundai O’Hare - Service Center

I always take my care here for regular maintenance and would not even consider going anywhere else! would not even consider going anywhere else! More

I purchased a vehicle here in 2017 and brought it in to be serviced yesterday with some questions about my contract and maintenance. The service rep, Randolph, was fantastic. He led with compassion and pro be serviced yesterday with some questions about my contract and maintenance. The service rep, Randolph, was fantastic. He led with compassion and professionalism from beginning to end. He was very helpful with my issue and worked to resolve it immediately, which I appreciated so much. Thank you, Randolph! More

Fast, Friendly and Honest service advisors and technicians. I been getting my service since I purchased my vehicle in 2017. Although, there were some turnover in employees AutoNation continues to technicians. I been getting my service since I purchased my vehicle in 2017. Although, there were some turnover in employees AutoNation continues to train their team member to be customer centric. Honest and no pressure service advisor who recommemds services and let you decide what's you need. I came in for oil change and tire rotation. I met a new service visor Randy who was friendly honest and fast. I got recommended additional service and decided to get my air fliters replaced. I will returrn to Randy to get my brake fluid replace and pads/rotors as I did not have enough money for this service. Randy was great and invited me to call him directly for my brake service. I got out sooner that was promised for my services and I will come back again! More

Friendly service. The tech said it would take about an hour and it took about an hour. Clean and comfortable waiting area. The tech said it would take about an hour and it took about an hour. Clean and comfortable waiting area. More

The recall took less time then planned. But, I just had the air filter changed in October. I forgot about it. They said the air filter needed changing so I told them okay. Found my paper fr But, I just had the air filter changed in October. I forgot about it. They said the air filter needed changing so I told them okay. Found my paper from October when going thru my desk. I just paid twice for the same thing. That is not appreciated. More

I have always received quick, efficient service from the service department. They are courteous, professional, and always answer my questions. service department. They are courteous, professional, and always answer my questions. More

Randy was our new rep. He greeted me by name as I arrived. Great service. He greeted me by name as I arrived. Great service. More

Andre was super nice and accomodating. He went out of his way to look into the extended warranty. Great job He went out of his way to look into the extended warranty. Great job More

We take our cars to this dealership for oil changes regularly. The last few times we have been told that additional services need to be performed after a visual inspection. This last time was the real regularly. The last few times we have been told that additional services need to be performed after a visual inspection. This last time was the real kicker. While I agree that I need to replace my tires soon, when I was told that my battery was showing low voltage I got very suspicious. Instead if a courtesy phone call I received text messages from the service coordinator with pictures. The picture of the battery hooked up to the voltage monitor was so small I couldn't even see the readout and there wasn't any way to enlarge it. I questioned the results because that battery was only a year.old. I told him to check their records to show when it was installed. When I returned to pick up my car, I questioned the service coordinator again about the battery voltage issue and he gave some lame excuse that the monitor wasn't hooked up to the battery correctly the first time and that they reran the test and it was fine. I found the receipt for the battery and it was dated 6/2021. Maybe next time they should review their records before they recommend an expensive service that clearly didn't need to be done. More

Friendly service. Very thorough evaluation of my car. Repaired my problem in a reasonable time. Very satisfied. Very thorough evaluation of my car. Repaired my problem in a reasonable time. Very satisfied. More