AutoNation Hyundai O’Hare

Can't take their word. Get EVERYTHING in writing! Visited this dealership several times looking at a used 2009 Sonata for our daughters to drive. We made a deal with our salesman, Bob Gold. We signe Visited this dealership several times looking at a used 2009 Sonata for our daughters to drive. We made a deal with our salesman, Bob Gold. We signed the bill of sale along with the manager. Bob shook our hand and said "thank you for your business". We were to come back the next day with a check from our credit union. We called Bob the next day to set up a time to come over and pay and told him we had our check. We called since it was his day off. He scheduled us for 7:30pm. At 7:00pm he called to tell us they sold the car to someone else. Besides the fact we were upset they sold the car we made a deal on, they offered no solution. No offer to exceed our expectations. It was simply, "we sold your car. Not much else we can do." We went to the dealership to complain and the manager said the paper we signed was nothing more than a price guarantee. He also said we visited the dealership 3 or 4 times and we should have bought the car sooner. There's more to this story that's upsetting but I believe you get the idea. I since found out through other reviews that my situation is not uncommon here. What they did with us is common business practice there. If you absolutely feel you should visit them for a new or used car, get as much in writing as you can because a bill of sale, handshake and a thank you isn't enough with them unless your handing over your payment. More

Buying Experience Everything was great! Everything was above board and professional with no games. John Kraniotis, the salesman, was exceptional in his explanation of Everything was great! Everything was above board and professional with no games. John Kraniotis, the salesman, was exceptional in his explanation of the features of the car. More

Great service. As mentioned before, Darren Conwell was as cordial and accommodating as could be. No pressure. Just wanted to make sure I would be satisfied with my p As mentioned before, Darren Conwell was as cordial and accommodating as could be. No pressure. Just wanted to make sure I would be satisfied with my purchase and indeed I was and am. More

2016 Elantra, Yay! Choosing the 2016 Elantra was easy. We already knew Hyundai's reputation, and after a fun test drive, Brian was able to find the right interior and ex Choosing the 2016 Elantra was easy. We already knew Hyundai's reputation, and after a fun test drive, Brian was able to find the right interior and exterior combination we desired. We took a road trip in it the very next day. More

good shop provided a very good and nice service in a very friendly atmosphere. sale person has adequate knowledge about the product, and did a very good d shop provided a very good and nice service in a very friendly atmosphere. sale person has adequate knowledge about the product, and did a very good demonstration. More

I'm very satisfied with the purchase of my vehicle. The staff was very friendly, helpful, and professional. They went above and beyond to make sure we were receiving the best deal on the vehicle I purch The staff was very friendly, helpful, and professional. They went above and beyond to make sure we were receiving the best deal on the vehicle I purchased. They were very understanding and over all made the experience of purchasing a car a good one. More

Amazing and FAST Service BOB GOLD!!! He is the guy to go see! He will make sure you are taken care of and that you are happy with your purchase. He helped me with my lease the BOB GOLD!!! He is the guy to go see! He will make sure you are taken care of and that you are happy with your purchase. He helped me with my lease then I went back to him when I was ready to buy a car. He makes sure that I was happy with my car and he takes care of EVERYONE! If you want a car you HAVE to see BOB GOLD!!! HE DESERVES A GOLD MEDAL!! Curt - Helped get me the car that I wanted from a different dealer and got it the NEXT day! AMAZING! Shabbaz - Made check out so easy and fast! Everything was ready and he just needed my signature! THANK YOU GUYS!! I will be back - but in the mean time I will be sending people your way! More

Great experience I worked with Brian and he was very patient and thorough with answering all of my questions and letting me test drive several different cars. The proc I worked with Brian and he was very patient and thorough with answering all of my questions and letting me test drive several different cars. The process was very smooth and I am very happy with my new Santa Fe! More

Professional and Friendly Darren Conwell was extremely knowledgeable and exceptionally professional in demonstrating clearly the features of our new Hyundai Santa Fe Sport. Be Darren Conwell was extremely knowledgeable and exceptionally professional in demonstrating clearly the features of our new Hyundai Santa Fe Sport. Because of him, our car buying experience was most pleasant. Steve (the Manager), Keith Burgess, Shabbaz Sheikh and the staff at AutoNation Hyundai O’Hare in DesPlaines, were very welcoming and accommodating while walking us through this car buying experience. The cashier was friendly as well! We would recommend the Hyundai product and AutoNation O’Hare to friends and family. More

Hyundai I recently purchased my new Hyundai Elantra at this dealership and I am very happy with the staff, the service and my car. John was friendly, informa I recently purchased my new Hyundai Elantra at this dealership and I am very happy with the staff, the service and my car. John was friendly, informative, not pushy, efficient and organized. The overall process was well managed and time efficient. I will definitely recommend this place to anyone who is looking for a nice new car, quick and friendly service. More