AutoNation Hyundai O’Hare
Des Plaines, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I purchased my new Hyundai from AutoNation Hyundai O'Hare a few weeks ago. I couldn't be happier with the new vehicle, and I was very satisfied with most of my interactions with the dealership. After choosin a few weeks ago. I couldn't be happier with the new vehicle, and I was very satisfied with most of my interactions with the dealership. After choosing a couple of vehicles to drive, I made my choice and we began negotiating. This is where we hit the one major roadblock in the process. The F&I manager I dealt with originally seemed intent on showing me who was "boss" rather than helping me get the facts I needed to proceed with the sale. I was on my way to walk out, but popped into the GM's office on my way out the door. Jim was interested enough to intervene and save the sale. Afterwards, and with a different F&I manager, things went very smoothly and I am very happy with the resultant sale. More
Excellent customer service. John was the best salesman that I have ever met. He was very knowledgeable about the cars and super efficient in handling everything in the purchasi John was the best salesman that I have ever met. He was very knowledgeable about the cars and super efficient in handling everything in the purchasing process. More
Immediately upon entering the dealership, Matt (the manager) warmly greeted us and introduced us to Juan. Working with Juan was an absolute pleasure. Juan explained all options available on the Tucson manager) warmly greeted us and introduced us to Juan. Working with Juan was an absolute pleasure. Juan explained all options available on the Tucson hybrid. We test drove it, reentered the dealership to discuss buying in when I noticed my wife eyeing different larger vehicle on the floor. I thought, there is no way I’m buying that gas guzzler and stated my opinion to both of them. My wife liked this Santa Fe because it was very roomy and would be nice when traveling with our grandkids. Juan informed us it is available in a hybrid. Well, a few minutes later we were test driving it. I called Juan late in the evening the next day to make an appointment. Upon arrival, Juan had the Calligraphy waiting for us. It’s in our driveway now. It was late in the evening, Juan and the financial team stayed beyond closing hours to help us drive our new car home. We offered to come back the next day because it was late but the whole team was very gracious, friendly and accommodating. Juan prepared the vehicle for us when we worked with the financial manager (he was wonderful also). I’ll mention there was a slight hitch hooking the vehicle up to Bluetooth. Juan and another salesman (don’t recall his name, but he attended Purdue University) both worked together and rectified the issue quickly and competently. Great teamwork. Very positive experience working with Juan and the entire team at O’Hare Hyundai.. More
John was very professional salesman. He gave us great advice & answered all of our questions. His business skills were outstanding and made our wait time relaxing and John was very thoro He gave us great advice & answered all of our questions. His business skills were outstanding and made our wait time relaxing and John was very thorough explaining everything on the car. If you need a very professional car salesman ask for John Kraniotis at Auto Nation on River Road. More
The Service Department is top notch and the Service Manager Andy and Service Advisor Matthew both deserve praise. Not only are they both on point but honest, up front and are no nonsense. All of which Manager Andy and Service Advisor Matthew both deserve praise. Not only are they both on point but honest, up front and are no nonsense. All of which is appreciated. Don’t ever hesitate to use this top notch service department for your Hyundai, you will be more than happy that you did. Thanks Again Boys. Your The Best. More
Darren was great to work with. He showed us a number of used cars during 2 visits, was patient and very helpful. Darren was also helpful after we purchased our vehicle in providin He showed us a number of used cars during 2 visits, was patient and very helpful. Darren was also helpful after we purchased our vehicle in providing the service history and checking on our license plate transfer. I would recommend Darren if you are in the market for a car. More
Darren is great! He is super friendly and a real pleasure to do business with. I would definitely recommend him to anyone who is looking to buy a new Hyundai and I wo He is super friendly and a real pleasure to do business with. I would definitely recommend him to anyone who is looking to buy a new Hyundai and I would also go to him again myself in the future. Matt in finance is also very helpful. Both gentlemen took time explaining everything and made it a smooth experience. They are definitely great assets to this dealership! More