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AutoNation Hyundai North Richland Hills

Fort Worth, TX

4.6
990 Reviews
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7724 NE Loop 820

Fort Worth, TX

76180

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Showing 990 reviews

October 02, 2023

The dealership itself was very clean and organized. While staff were professional and very polite. More

by angie472001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Oct 04, 2023 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Hyundai North Richland Hills! Feel free to stop by if you ever need any more help.

September 30, 2023

I dropped my car off for warranty work and I felt like I was rushed through the entire process. I was not greeter with a friendly hello at the service department or given much information about my car. I ac More

by hollywilliams01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
Oct 02, 2023 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 953-6549. We hope to hear from you.

September 29, 2023

The dealership is great. The customer service and sales people are super they real know there cars. My sales person Jaden and Brian are great very good customer service they More

by tonylacroce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaden Jassim and Brian
Oct 02, 2023 -

AutoNation Hyundai North Richland Hills responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

September 28, 2023

2 hour wait for an oil change with an " express" appointment. No warning, explanation or apology given. More

by catmorrow321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
can't remember
Oct 01, 2023 -

AutoNation Hyundai North Richland Hills responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (817) 953-6549 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 28, 2023

Great customer service. Salespeople were professional and understanding. I will recommend this dealership to friends and family. More

by Andreclipper01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner
Oct 01, 2023 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 27, 2023

The people and the service was fast quick and with ease. Will shop wirh them in the future. More

by tbyrd74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaden Jassim Gino Bresolin
Sep 29, 2023 -

AutoNation Hyundai North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2023

3 hours for a simple oil change is excessive and ridiculous. Plus the service advisors are not particularly friendly people More

by Cgb52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name
Sep 29, 2023 -

AutoNation Hyundai North Richland Hills responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 953-6549 to discuss what we can do to help.

September 23, 2023

My husband and I had a great experience while purchasing our new car at Auto Nation Hyundai North Richland Hills in Fort Worth, TX. Brian Bishop was our rep and he was patient with us, extremely knowledgeab More

by Bianca M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Bishop
Sep 25, 2023 -

AutoNation Hyundai North Richland Hills responded

Hello Bianca, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 16, 2023

First service since I bought the car. This included rotating the tires and overall safety check. 10 days later, one tire light comes on. I called for service. After explaining situation a More

by Blane1217
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Sep 19, 2023 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (817) 953-6549 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 15, 2023

Friendly and helpful staff ready to work your schedule. Great waiting room with plenty of space. More

by Donban8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Staff
Sep 15, 2023 -

Donban8 responded

Friendly and helpful staff ready to work your schedule.

Sep 19, 2023 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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