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AutoNation Hyundai North Richland Hills

Fort Worth, TX

4.6
992 Reviews
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7724 NE Loop 820

Fort Worth, TX

76180

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Showing 992 reviews

September 16, 2021

Excellent service for my Genesis recall after having a bad experience at another hyundai dealership. Rick the service manager was professional, responsive & met his commitment of getting me taken care of More

by Chris Kenney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Sep 18, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi Chris, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much again for your feedback! We hope you have a great day!

September 12, 2021

I was told that my car would be checked. They didn’t check my fluids. Also did not vacuum only washed my car. Disappointing Drop off and pick up part was great. More

by Barbhunnicutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Staton, Robert Miller, Anna Richards, Julie Eichinger, Sear Nejati, Mari Chapman, Pat Bates, Bill Andrews, Mo Ibrahim, Karon Key
Sep 16, 2021 -

AutoNation Hyundai North Richland Hills responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

September 10, 2021

Interaction with my service advisor, Jorge Caldera was very good. He kept me informed. He is suppose to follow-up on the recall part when it comes in to complete the work that needs to be done. More

by scintx
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Caldera, service advisor
Sep 13, 2021 -

AutoNation Hyundai North Richland Hills responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Hyundai North Richland Hills! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2021

My salesperson is the reason I ended up leasing my new Tucson. His product knowledge was outstanding and he was helpful with the options I needed. More

by wwaoc
Price
Recommend Dealer
Yes
Employees Worked With
Mo Ibrahim
Sep 09, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 06, 2021

I get that you lost money during this covid scam, but you shouldn't gouge your customers who want to give you business just to earn back your losses. What is your hourly rate, for crying out loud? What? $100 More

by Bigqbigs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George, ?
Sep 09, 2021 -

AutoNation Hyundai North Richland Hills responded

Hello, we take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

September 03, 2021

I purchased my car here and it was a pleasant experience, price was fair enough for me to have the car I want. Very knowledgeable and courteous people. More

by Robert c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Ibrahim
Sep 06, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi Robert, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 03, 2021

After buying cars for more than 30 years and dealing with different car brands and dealers I have found that Autonation has given me the best experience and service from day one, I can’t imagine a dealership More

by eddygarcia4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ajraz, sales Associate and Zachary in the service department.
Sep 06, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Hyundai North Richland Hills. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Sep 06, 2021 -

eddygarcia4life responded

For sure, thank you.

September 03, 2021

Abdiel Rodriguez was so helpful with the purchase of my new 2021 Hyundai Sonata Hybrid. He helped me find exactly what I needed that would fit my price range and lifestyle. I visited multiple times and eve More

by natalie.fields
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdiel Rodriguez
Sep 06, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi Natalie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Hyundai North Richland Hills! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 03, 2021

Wait time was extensive. Got to the dealership at 4:30 left after 9. In fact we were the last customers to leave the dealership and even other sales people made comments like “man y’all have been here a w More

by jaym1974.jm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Md Hossain, Kelvin Buckner, Edgar Rios
August 30, 2021

They were great for me. They were very nice and honest. I did lease a vehicle from them. I feel very comfortable calling them with any questions I have. They did listen to what I said and did their best to g More

by happy
Friendliness
Recommend Dealer
Yes
Employees Worked With
Denise Staton
Sep 04, 2021 -

AutoNation Hyundai North Richland Hills responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

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