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AutoNation Hyundai North Richland Hills

Fort Worth, TX

4.6
992 Reviews
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7724 NE Loop 820

Fort Worth, TX

76180

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Showing 992 reviews

May 29, 2022

The service I received was excellent I was well informed of what the work intailed, the wait was a little long but waiting in customer waiting lounge was pleasant as I conversed with other waiting customers More

by Hyundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall
May 31, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2022

Great cars with no haggling. The sales and finance people were great to work with. It was my first time buying a used car and they made me feel very confident. More

by Heimann.whitney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Zachary
May 31, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2022

Mike in Service is amazing and has been for years. My wife and I pulled in for a routine oil change and had no idea one of the tires had an issue. Mike did a walk around inspection and noticed the pro More

by wtg1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
May 27, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Hyundai North Richland Hills! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2022

Michael in service was very professional and knowledgeable. The service department has always been good here More

by Ace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael and Zach
May 27, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 26, 2022

They had my car in service for 7 weeks and did not even try to get to it. After being told on week 5 that I only had two ahead of me there was no sign of getting anything done so I had to get it towed away More

by rob maruca
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Zach
May 27, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi Rob, we are deeply disappointed by your experience at AutoNation Hyundai North Richland Hills. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 953-6549 to discuss what we can do to help.

May 27, 2022 -

rob maruca responded

I like how you think I should call you. It's obvious this lack of service is flowing from the top down. If you want to help then mail me my key that was locked up in somebody's toolbox and then Zach made it sound like it was my fault for not giving them a previous heads up a day or two before to collect my car. I guess if it was locked up in a toolbox there was not chance it would be worked on that day either.

May 26, 2022

Michael Winck in service was very nice and professional. He always takes care of our sonata. I just toss him the keys and he takes care of the rest. He is very honest and trustworthy More

by iris.mango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Winck
May 27, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2022

Service tech arranged for recall repair to be done while I wait instead of the next day. Considered my time. More

by Kaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hispanic gentleman
May 27, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 23, 2022

Great service and courtesy. Zach was great to deal with. I will be using them again in the future. More

by david
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach
May 25, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi David. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

May 23, 2022

The service center made me pick a package deal which I didn't really want, just needed an oil change and an inspection so I was out more money than I needed to spend. The service on the vehicle was ok. More

by Loweryfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 25, 2022 -

AutoNation Hyundai North Richland Hills responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 953-6549. We hope to hear from you.

May 21, 2022

Mike was very friendly and professional. In and out within an hour. Thank you for washing my car. More

by Margaret
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike
May 23, 2022 -

AutoNation Hyundai North Richland Hills responded

Hello Margaret, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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