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AutoNation Hyundai North Richland Hills
North Richland Hills, TX
1,031 Reviews
AutoNation Hyundai North Richland Hills is your local Hyundai dealer serving the North Richland Hills area. Whether you are interested in getting behind the wheel of a new or used Hyundai or need to service your current vehicle, our friendly and knowledgeable team members are here to help.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,031 reviews
May 24, 2025
This was a very positive buying experience. First, the Tucson hybrid model I was looking at was still in transit. Ryan Lovin texted me a price that I agreed to and reserved the vehicle withou First, the Tucson hybrid model I was looking at was still in transit. Ryan Lovin texted me a price that I agreed to and reserved the vehicle without me having to come in or put down a deposit. He then kept me updated on the status, one time even sending a map showing the transit route. When it came in we went over the vehicle which was out and ready. Concerning terms there were no surprises or add on's to the agreed price outside of TTL which I already understood. With all the uncertainty over tariffs this was reassuring. The loan process, required for the rebate from HMF also went smoothly. Throughout this process I felt I was always dealt with in a straightforward and professional manner with Ryan. Post sale he has still been reaching out if I have any questions. More
by specialed
Employees Worked With
Ryan Lovin
May 19, 2025
It was a smooth buying process from Autonation NRH dealership. The car was not ready because it just arrived from factory hence they promised to get it delivered to my house. Next day, I signed all pa dealership. The car was not ready because it just arrived from factory hence they promised to get it delivered to my house. Next day, I signed all papers electronically and they delivered my dream car. Thanks Autonation for this smooth purchase. More
by b_manuj1
Employees Worked With
Noor Yokub
May 13, 2025
Excellent Service Great customer interaction provided me with information on my vehicle. Did an outstanding job, including washing my car.! Michael was very informative, very pleased with information on my vehicle. Did an outstanding job, including washing my car.! Michael was very informative, very pleased More
by Trmikalauskas
Employees Worked With
Michael
May 11, 2025
AutoNation Hyundai in North Richland Hills, Texas, is a predatory dealership that thrives on lies, fraud, and screwing over customers. My experience was a infuriating display of their deceitful tactics, an predatory dealership that thrives on lies, fraud, and screwing over customers. My experience was a infuriating display of their deceitful tactics, and BBB and Cars.com complaints prove this is their standard playbook. With an 820 FICO score, I’ve worked hard to earn top-tier credit, but AutoNation tried to exploit me for their own gain. Save your money and sanity—avoid this place like the plague. Financing Scam for Kickbacks They pushed a 7.99% APR, swearing it was the best rate and lying that I couldn’t use outside financing. My 820 credit score begs to differ. I called their approved lenders and secured a 6.49% APR for a 60-month loan, exposing their nonsense. When I confronted them, they showed a rate sheet for 6.49% with $4,000 down, but their monthly payments were inflated by $50/month compared to standard loan math. That’s not an error—it’s a deliberate scam to pad their profits or snag lender kickbacks. Sales Manager Nick had the gall to say I was “wanting too much” by expecting a rate that reflects my elite credit. The irony is laughable: I’ve spent years building an 820 FICO to get great rates, not to line Nick’s pockets with high-rate kickbacks. Other customers got burned too—one was tricked into a $3,900 “required” protection plan, fighting to cancel it while staff stonewalled. Mileage Fraud and Bait-and-Switch After seeing a car online with 52,000 miles, confirmed by salesperson Jaden Jassim, I drove 30 minutes and spent an hour negotiating. Then they dropped the bomb: the car had 72,000 miles (SHOWN IN PHOTO AS 52,000 AND THEY STILL HAVE NOT CHANGED IT PROVING THEY ARE INTENTIONALLY DOING BAIT AND SWITCH) —20,000 more than advertised. They called it a “mistake,” but Jaden had plenty of time to check before I arrived. This bait-and-switch was designed to trap me into a worse deal. It’s a pattern—another buyer was promised a second key fob for a 2023 Hyundai Elantra and waited eight months, with AutoNation dodging accountability until BBB intervened. Nick’s Smug Deflection Nick didn’t apologize for the mileage scam. Instead, he claimed he was “doing me a favor” by admitting the truth—as if hiding it wouldn’t be illegal fraud under Texas law. He bragged they’d just mark up the car’s price after I left, acting like I should thank him. When I called out their financing lies, he whined that I was asking for too much. Too much? I’ve earned my 820 credit score through discipline, not so Nick can profit off inflated rates. Other victims echo this—one had their $3,300 warranty canceled without consent, left owing their lender while AutoNation played dumb. Systemic Deceit AutoNation’s rap sheet is ugly. Customers report being juggled between seven loaner vehicles in three months, disrupting their lives, while the dealership chased new sales. Another’s car broke down after a botched oil change, with repairs stalled for weeks. These stories, alongside my mileage and financing scams, prove AutoNation Hyundai runs on greed and manipulation. Don’t Fall for It AutoNation Hyundai North Richland Hills is a cesspool of fraud and arrogance. Jaden’s fake “honesty” and Nick’s smug excuses show they’re in it for themselves, not customers. Their mileage scam, padded payments, and high-rate pushes violate trust and likely Texas Deceptive Trade Practices Act. I’m filing with the BBB and Texas AG—check their shady BBB profile and Cars.com reviews for proof. Verify everything, bring your own financing, or better yet, shop elsewhere. I’ll never return, and you shouldn’t either. More
by jasoncheshire
Employees Worked With
Jaden and Nick
April 29, 2025
Silas Keys was very professional and helpful. I am am super happy with my Palisade and the service we received at Auto Nation Hyundai. I am am super happy with my Palisade and the service we received at Auto Nation Hyundai. More
by jennifer
Employees Worked With
Silas Keys, Jesus Fernandez
April 04, 2025
I was misled into purchasing a $3,900 vehicle protection plan for a pre-owned car after sales associate Jason Rudd and CFS manager Seth Baker assured me that it was the only way that I could qualify for an plan for a pre-owned car after sales associate Jason Rudd and CFS manager Seth Baker assured me that it was the only way that I could qualify for an auto loan. I later learned that they had lied and that extended warranties cannot be a condition of finance eligibility. When I reached out to cancel the plan within the 60-day cancellation window, Seth repeatedly dodged my calls and the sales staff gave me the run-around. He also obstructed my attempts to submit the proper paperwork to AutoNation. These guys are absolute sharks and will say anything to sell you expensive add-ons that you don‘t need. I recommend saving yourself the headache and taking your business elsewhere. More
by austinehrhardt
Employees Worked With
Jason Rudd, Seth Baker
March 30, 2025
Who actually likes buying a new car? No one, right? Yet, Josh, AB, RJ, and Adam did a fantastic job getting us into a brand new Kona during a very busy day. I wasn't sure what model I wa No one, right? Yet, Josh, AB, RJ, and Adam did a fantastic job getting us into a brand new Kona during a very busy day. I wasn't sure what model I wanted, but new it was time to get a new model to upgrade from my '21 Tuscon. The gentlemen were patience with me while I figured out what size of SUV was perfect for me this time. Once I decided, financing was a quick, painless process. We left feeling valued and beyond happy with our purchase. Thanks for going the extra mile and getting us into a cool-looking and safe car for our little family More
by Victoria
Employees Worked With
Josh, AB, JR, Adam
March 21, 2025
We had Ryan help us the car was ready for my 16 y. o. when we got there. It was perfect and full of gas GREAT purchase experiance!! Could visit again if ever need another car! o. when we got there. It was perfect and full of gas GREAT purchase experiance!! Could visit again if ever need another car! More
by karenmyersrn61
Employees Worked With
Ryan was great
