AutoNation Hyundai North Richland Hills
Fort Worth, TX
Filter Reviews by Keyword
By Type
Showing 990 reviews
This eas the best experience that I have had buying a car. Our salesman Frankie was simply amazing. He was very knowledgeable about the vehicle & took the time to answer each & every question. The proc car. Our salesman Frankie was simply amazing. He was very knowledgeable about the vehicle & took the time to answer each & every question. The process was fast and proficient, the warranty is simply amazing. I recommend this dealship, & if you are lucky enough to get Frankie to assist you, it will be the best experience you'll have buying a vehicle. More
Every car should come with two keys. AutoNation knew it was sold, and that I'd traveled 4+ hours to get to Fort Worth, so they refused to provide it. Left a bad taste, after paying full AutoNation knew it was sold, and that I'd traveled 4+ hours to get to Fort Worth, so they refused to provide it. Left a bad taste, after paying full asking price Grrr. More
Jonathan Cano made the purchase of my “new” used car fast and easy. Super courteous and professional… he even made sure important details were repaired. I appreciated that. Thank you Jonathan in Sales and Je and easy. Super courteous and professional… he even made sure important details were repaired. I appreciated that. Thank you Jonathan in Sales and Jesus in Finance!! Great experience!! More
Dealership was great! Had what I wanted. Warranty are awesome. Free maintenance for 3 years. Sales guy name Cano awesome! Had what I wanted. Warranty are awesome. Free maintenance for 3 years. Sales guy name Cano awesome! More
I felt I was dealt with in an honest and speedy manor. Zach in service has been a godsend. Ryan in sales help me out immensely with the purchasing process and Seth in finance was very knowledgeable and sp Zach in service has been a godsend. Ryan in sales help me out immensely with the purchasing process and Seth in finance was very knowledgeable and speedy. More
I have had them do the standard oil change for my two Hyundai cars, 2022 Sonata and 2023 Elantra. The first time they did the Elantra they left the oil cap off and made a mess. We had to take it back to Hyundai cars, 2022 Sonata and 2023 Elantra. The first time they did the Elantra they left the oil cap off and made a mess. We had to take it back to be cleaned up and be checked to see if any issues existed. The second or third time, I don’t recall which, on the Sonata they did not put the gasket in with the oil filter. I had to have them tow it, as I got an oil light that came on and I had to pull over. I had to get an Uber to my house to get home, they had no loaner for me. They took the Sonata in, redid the oil change checked it out and said it was good. As I drove away the breaks were noisier than I was used to, so I turned around and had them look at it. Only then did they clean the excess oil from the breaks. We were told we would be contacted about the Uber charges, but did not ever receive any contact, it’s been about a week. In short, I would not recommend any service here. They obviously have issues in quality control. They do work to fix what they mess up, but they do not go the extra mile that I feel should be done when you make mistakes that have the potential for significant damage to a vehicle. More