AutoNation Hyundai North Richland Hills

Honestly I bought my car here but I won’t be coming back it’s not even friendly I had to cnxl oil and tire rotation because sales people always say: come back when it reaches the miles …. I miss my other Hy it’s not even friendly I had to cnxl oil and tire rotation because sales people always say: come back when it reaches the miles …. I miss my other Hyundais I’ve gone to in the last 10 years in wi service is 10101010010% better! No wonder this location has a 2 Star rating on yelp it make sense! Also they don’t even do complementary fluid adding like wash or coolant! Also—-didn’t know I had to ask it’s common courtesy! I’m gonna wait til I get my last oil change for free and won’t be coming back…. I rather go to people who actually respect you vs treat you like idiots! Although service this time was ok I won’t be recommending this location to save a country! That’s my honest review! More

These are the best folks that I've had the pleasure of working with at a dealership in forever. Jorge is very professional and focused on solving problems. Thanks guys! working with at a dealership in forever. Jorge is very professional and focused on solving problems. Thanks guys! More

Went in for a recall notice and the service team took very good care of us. They included a free multi-point inspection and had the car ready to go when they said. Communication through out the day way very good care of us. They included a free multi-point inspection and had the car ready to go when they said. Communication through out the day way fabulous. More

AutoNation is great. So much better than Vandergriff. Will never go back to Vandergriff...they are dishonest. I trust AutoNation with all my Hynduai needs. So much better than Vandergriff. Will never go back to Vandergriff...they are dishonest. I trust AutoNation with all my Hynduai needs. More

Had a great experience at Hyundai North Richland Hills. Very friendly and helped me drive away in the perfect car. Thank You. Very friendly and helped me drive away in the perfect car. Thank You. More

Always great employees to work with! Love the new truck, really fun to drive. Can't wait for a road trip to test it out! This is the third purchase from AutoNation Hyundai North Richland Love the new truck, really fun to drive. Can't wait for a road trip to test it out! This is the third purchase from AutoNation Hyundai North Richland Hills. More

Took my car to this dealership to have them inspect a previous axle boot repair done at this location. A different shop said they saw a possible problem. Jorge expedited the inspection within 20 minutes previous axle boot repair done at this location. A different shop said they saw a possible problem. Jorge expedited the inspection within 20 minutes and summoned me to the repair bay to show me that the boot was fine. it just had some surface debris that could be wiped off. Jorge also explained to me about my warranty being 12mos or 12,000 miles whichever comes last. I consider this to be white glove customer service. More

My issue is with the Hyundai company itself, not the service department. I bought my first ever Hyundai from Don Herring in Plano. Before I even got my license plates in the mail the car broke down on service department. I bought my first ever Hyundai from Don Herring in Plano. Before I even got my license plates in the mail the car broke down on the highway. I learned that there was a hole in the engine block. I also learned that Hyundai was aware of known engine issues and even extended their warranty because of it. I was still within the warranty, but they denied the coverage because of the lack of maintenance records and a NORMAL amount of engine slug for a vehicle with 130K miles. That was their excuse, engine slug and lack of maintenance records. They know their product had issues but they don't want to be accountable for it. Poor quality and a poor company, they didn't even cover the cost of having to get my vehicle looked at by their company, which they requested because they wouldn't let me use the mechanic I had the car at originally. So I have to cover the cost of their poor quality engine and the cost to have my vehicle inspected by their technician because mine that was telling me the same thing wasn't good enough. The service technician that was working on my vehicle, Michael was very helpful and straight forward with me. More

Went for the usual LOF and tire rotation. The staff was friendly, and Michael was very informative. The staff was friendly, and Michael was very informative. More

Just wanted to share that I had a great experience at the dealership! The staff was friendly, professional, and made the process smooth from start to finish. I felt heard, respected, and never pressured. Hig dealership! The staff was friendly, professional, and made the process smooth from start to finish. I felt heard, respected, and never pressured. Highly recommend them if you’re looking for a place that truly values its customers. More