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AutoNation Hyundai Mall of Georgia - Service Center

Buford, GA

4.6
593 Reviews

593 Reviews of AutoNation Hyundai Mall of Georgia - Service Center

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December 14, 2021

Fast, easy service on my vehicle. In and out in about an hour, including the recall work! More

by ttakas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Miles
Dec 15, 2021 -

AutoNation Hyundai Mall of Georgia responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 14, 2021

Very disappointed, had an appt. at 10:30 am and it took almost 6 hours for my car to be ready. Kept getting told it would be about 30 more minutes. Apparently short handed and a not so experienced repair t More

by adam30044
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Louis Dymant, Sydney Thorp
Dec 15, 2021 -

AutoNation Hyundai Mall of Georgia responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (770) 674-6079 so we can work towards a resolution. We look forward to hearing from you. Take care!

December 12, 2021

Great customer service through all around from front off to the techs and sales people More

by Suarez01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Dymant, Sydney Thorp
Dec 14, 2021 -

AutoNation Hyundai Mall of Georgia responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2021

Service writers could be more customer service friendly and professional. Perhaps greet the customers with a smile good Morning or afternoon how may I help you today instead of next what you want, and look More

by L Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yulio
Dec 13, 2021 -

AutoNation Hyundai Mall of Georgia responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Hyundai Mall of Georgia take our reviews very seriously. Please reach out to us at (770) 674-6079 when you can so we can address this situation directly. Thank you and have a great day.

December 11, 2021

Helpful and efficient Great job by service agent. Took Helpful and efficient Great job by service agent. Took me to rental car for replacement service More

by braun4247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimi
Dec 13, 2021 -

AutoNation Hyundai Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

December 09, 2021

Very satisfied with this dealership! Salesman recognized me when I arrive and assisted me with an issue. Service provided the first 7500 mile service without issue. More

by Jhschnarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John - service writer
Dec 13, 2021 -

AutoNation Hyundai Mall of Georgia responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

December 08, 2021

I had a sudden loss of power while driving and could not get it up to 20 miles per hour. I towed the car into the dealership and Aimee received it immediately and got on my repairs. Due to supply line probl More

by danmo43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee Gaskill
Dec 13, 2021 -

AutoNation Hyundai Mall of Georgia responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you for the great review!

December 08, 2021

The dealership itself is terrible when it comes to service. I only gave it 5 stars because of my advisor, Aimee. My car was back in the shop for the second time for the same issue. After two weeks Ai More

by Kentuckyfaninga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee
Dec 13, 2021 -

AutoNation Hyundai Mall of Georgia responded

Hi. Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 07, 2021

Very organized and courteous service experience. Dealer opened promptly at 7 am. My service was completed less than 2 hours later. More

by Gbmckay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Dec 10, 2021 -

AutoNation Hyundai Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

December 07, 2021

Sage was terrific- great personality, efficient and very nice to work with. Everyone is professional. More

by clangman16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sage
Dec 11, 2021 -

AutoNation Hyundai Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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