AutoNation Hyundai Mall of Georgia - Service Center
Buford, GA
593 Reviews of AutoNation Hyundai Mall of Georgia - Service Center
Very disappointed, had an appt. at 10:30 am and it took almost 6 hours for my car to be ready. Kept getting told it would be about 30 more minutes. Apparently short handed and a not so experienced repair t almost 6 hours for my car to be ready. Kept getting told it would be about 30 more minutes. Apparently short handed and a not so experienced repair tech. Had I known up front I would have gone home and come back. Lost an entire day at this place. Very frustrating. Would not recommend going to dealers for service if you can avoid it. I had no choice, I was covered under an extended warranty. Not a happy customer. More
Service writers could be more customer service friendly and professional. Perhaps greet the customers with a smile good Morning or afternoon how may I help you today instead of next what you want, and look and professional. Perhaps greet the customers with a smile good Morning or afternoon how may I help you today instead of next what you want, and looking at each other to see who’s going to take the next customer. And most important look appropriate for your job. The way some of them are dress like Saturday morning yard work. It’s not appealing. Always remember there’s many other choices that would appreciate the business with a more appealing professional service writer with a customer service attitude. More
Helpful and efficient Great job by service agent. Took Helpful and efficient Great job by service agent. Took me to rental car for replacement service Helpful and efficient Great job by service agent. Took me to rental car for replacement service More
Very satisfied with this dealership! Salesman recognized me when I arrive and assisted me with an issue. Service provided the first 7500 mile service without issue. me when I arrive and assisted me with an issue. Service provided the first 7500 mile service without issue. More
I had a sudden loss of power while driving and could not get it up to 20 miles per hour. I towed the car into the dealership and Aimee received it immediately and got on my repairs. Due to supply line probl get it up to 20 miles per hour. I towed the car into the dealership and Aimee received it immediately and got on my repairs. Due to supply line problems of 2021, my parts came in and the car was repaired promptly. I was kept "in the loop" during the entire process. More
The dealership itself is terrible when it comes to service. I only gave it 5 stars because of my advisor, Aimee. My car was back in the shop for the second time for the same issue. After two weeks Ai service. I only gave it 5 stars because of my advisor, Aimee. My car was back in the shop for the second time for the same issue. After two weeks Aimee was able to get me a loaner. They had my car for a total of 51 days. Aimee was I contact continuously during that time. More