AutoNation Hyundai Mall of Georgia - Service Center
Buford, GA
593 Reviews of AutoNation Hyundai Mall of Georgia - Service Center
Albert was an amazing service advisor. He was attentive and ready to help. If he didn't know an answer, he worked hard to get it! Great guy! He was attentive and ready to help. If he didn't know an answer, he worked hard to get it! Great guy! More
The service was fine and the service representative was helpful, polite and kind. He understood my concern and was able to make recommendations to address my concerns. I was thankful. helpful, polite and kind. He understood my concern and was able to make recommendations to address my concerns. I was thankful. More
I had been using a dealership about 20 minutes south of this one, and it was always an unpleasant experience. This one was different from the moment we walked in--cleaner, more organized, with friendlier this one, and it was always an unpleasant experience. This one was different from the moment we walked in--cleaner, more organized, with friendlier staff. Tommy Le was our advisor and was very helpful and prompt in his communications. More
service advisor Will was the greatest person to speak with. I recently relocated from Pennsylvania to Georgia, and Will made it so easy and pleasant for me to get my car oil changed that I plan to retur with. I recently relocated from Pennsylvania to Georgia, and Will made it so easy and pleasant for me to get my car oil changed that I plan to return for future maintenance checkups. Will understood the frustration I felt on my first visit because services in PA and GA are very different. I am certain to come back in the future. More
Absolutely THE BEST employees EVER. We have stated to MANY in our circle of friends just how thankful we are for your dealership and your wonderful employees! You are the BEST! Great jo We have stated to MANY in our circle of friends just how thankful we are for your dealership and your wonderful employees! You are the BEST! Great job! Continue the great job you are doing! More
The dealership was attentive to my needs and welcomed me upon arrival. The sitting area and restrooms were clean. The wait time was minimal for my oil change. upon arrival. The sitting area and restrooms were clean. The wait time was minimal for my oil change. More
Service director Justin provided awesome service the day I was there for a maintenance. Thank you Justin. I had a back pain when I was there that day and they did their best to accommodate. The visit was fa I was there for a maintenance. Thank you Justin. I had a back pain when I was there that day and they did their best to accommodate. The visit was fast and pleasant. Thank you Justin! More
I took my car in for regular scheduled maintenance and, ONCE AGAIN, the air filter had to be ordered after my arrival causing a longer wait time. I don't understand why all parts are not ordered ahead of ONCE AGAIN, the air filter had to be ordered after my arrival causing a longer wait time. I don't understand why all parts are not ordered ahead of time since my appointments were made well in advance and they have the make and model of my car (shm). Then, while waiting, I discovered the chair I was sitting in had bed bugs. I was bitten multiple times! I reported this to the first employee I saw who said, okay, and promptly turned his back and returned to his cell phone. Eventually, I found and reported the situation to my service representative who promptly checked the chair, confirmed there were bed bugs, apologized, and removed the chair from the waiting area. Not another word from anyone, including management. More
The service appointment was easy to schedule online. Check-in was easy, and the waiting area was very comfortable. Although I was told the wait might be 1.5 to 2 hours, I was out in less than an hour. F Check-in was easy, and the waiting area was very comfortable. Although I was told the wait might be 1.5 to 2 hours, I was out in less than an hour. Friendly and efficient service. More