AutoNation Hyundai Mall of Georgia - Service Center

Always a Great Experience have been going to the Mall of Georgia location for over 10 years. Ben in service always great to work with. The whole staff at this location is Wonderful. Thanks for always being Georgia location for over 10 years. Ben in service always great to work with. The whole staff at this location is Wonderful. Thanks for always being there! See you soon. More

Amy has been and was very professional and very helpful-good communications. Smooth visit for sure helpful-good communications. Smooth visit for sure More

Have not had any problem since my purchase. And the service I receive after purchase is always wonderful. Also in a professional manner And the service I receive after purchase is always wonderful. Also in a professional manner More

I really appreciated the help of Aimee. She was very knowledgeable and made sure everything I asked for was taken care of. She was very knowledgeable and made sure everything I asked for was taken care of. More

Had some issues booking online appointment and getting scheduled. I had to book a service with a fee in order to schedule the appointment to fix my manufacturer recall item - wouldn't let me book only th scheduled. I had to book a service with a fee in order to schedule the appointment to fix my manufacturer recall item - wouldn't let me book only that since there was no charge associated with it. But I booked it with a service that had a fee attached and notified them I wasn't doing that. No problems once at the dealership. Fast, easy service. Very nice service team. Lots of contruction going on so pretty noisy in the waiting area but no issues getting in and out. More

Easy to make an appointment. Friendly staff! Nice waiting room with coffee and hot chocolate! Friendly staff! Nice waiting room with coffee and hot chocolate! More

I had my 2013 Tucson towed to this dealership to avoid using a closer dealership that had previously proven to be less than honest in our dealings. The engine had a rod knocking and my regular mechanic h using a closer dealership that had previously proven to be less than honest in our dealings. The engine had a rod knocking and my regular mechanic had already checked it and determined it needed a new engine. I was aware of a settlement by Hyundai regarding engine problems of this type and had determined with Hyundai Customer Relations that the engine qualified for replacement under the extended warranty agreed to by Hyundai. I spoke with Ben Petit in the Service Dept. and explained the problem with the engine, what I knew from my regular mechanic (I do not live close to this dealership) and what I had been told by Hyundai Customer Relations. Ben was able to quickly determine that the engine did qualify under the extended warranty and explained to me the (time consuming) steps necessary to make a claim under the warranty. I left the car with the dealership on Dec 6th and picked it up on April 6. The engine had been replaced, under warranty, in less time than I had actually expected. I picked up the car and drove it home with a skeptical eye but found that the engine was running quite well. Needless to say, I am pleased with the service I received from this dealership, especially from Ben Petit, who never tried to evade responsibility for repairing my vehicle under warranty and apparently worked diligently to ensure it qualified for the repair at no charge to me. In this day, when so many dealerships seem to be untrustworthy, I found, at least in my case, this was not the practice of AutoNation Hyundai, I feel I was treated fairly, and the work appears to have been done correctly. More

Got the recall done but trunk will not lock. The service was done in time was told. The person took car in when I arrived. The service was done in time was told. The person took car in when I arrived. More

I was having problems with my Santa Fe air conditioner not working properly. The dealership scheduled me in to analyze the problem four weeks out. Finally the day came to take to dealership where I was me not working properly. The dealership scheduled me in to analyze the problem four weeks out. Finally the day came to take to dealership where I was met by Aimee. She explained that the problem would have to reappear and sure enough when the car was in the shop the tech found the problem and fixed it under warranty. Happy cool customer here. More

Honest, cost effective, great customer service, care about their customers, skilled mechanics and time efficient. about their customers, skilled mechanics and time efficient. More