AutoNation Hyundai Mall of Georgia - Service Center
Buford, GA
593 Reviews of AutoNation Hyundai Mall of Georgia - Service Center
I scheduled an appointment for a recall notice regarding our Santa Fe last week. I took the vehicle in yesterday to have the recall part replaced. I was called several hours later saying that the dealer had our Santa Fe last week. I took the vehicle in yesterday to have the recall part replaced. I was called several hours later saying that the dealer had run out of the parts and to pick up the car with the work not completed. I had expected the dealer to be able to count how many parts they would be receiving and then not schedule an more cars over the amount they would receive. Did that happen? NO IT DIDN'T. I don't know when I can make another appointment as the guy who gave us our Fob back just left a sticky note on the service techs computer. As there was only one service tech in the shop and he was on the phone. More
I visited dealer ship 07/05/2022. service desk John he was very quickly handling for my vehicle maintenance schedule. I really thankful for his help. service desk John he was very quickly handling for my vehicle maintenance schedule. I really thankful for his help. More
Very good service. Transmission switches needed to be replaced. Shuttle took me home and the car delivered to my home when repair completed. Transmission switches needed to be replaced. Shuttle took me home and the car delivered to my home when repair completed. More
It's always a pleasure when you can drop off your vehicle and know that it will be well taken care of. That's why I keep coming back again and again.... and know that it will be well taken care of. That's why I keep coming back again and again.... More
My Santa Fe was due for an oil change. tried to schedule an appointment with my local dealer but was told they don't any open appointment for two weeks so I scheduled one at AutoNation Hyu tried to schedule an appointment with my local dealer but was told they don't any open appointment for two weeks so I scheduled one at AutoNation Hyundai Mall of GA. Was greeted upon arrival by Aimee - friendly, pleasant, knowledgeable. Even though the building is being renovated/added on, they did the best they could to accommodate customers waiting for service. Only reason for the 3-star rating is the fact that the technician who performed the service left oily smudges everywhere - the steering wheel, the start button, the hood, the engine protective cover. I get it, they work under less than ideal conditions, but it's the little things that make the difference. I am in the service industry myself, so I understand it's not totally the tech's fault. It's a broken system. Would I return? Probably, as my local dealership is not that great. Hopefully they can develop and improve the process of delivering a good customer experience. More
The service process was smooth and flawless. I loved being able to schedule my appointment online for the recall notice. The prices for the oil change and tire rotation were reasonable, especial I loved being able to schedule my appointment online for the recall notice. The prices for the oil change and tire rotation were reasonable, especially with the coupon code from the website. John was extremely helpful and polite. I would definitely come back for services in the future. More