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AutoNation Hyundai Mall of Georgia - Service Center

Buford, GA

4.6
593 Reviews

593 Reviews of AutoNation Hyundai Mall of Georgia - Service Center

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July 29, 2022

Disappointed that I had to wait over a month for an oil change. When I got there the part that was needed for the recall was not at the dealership. I used to like coming here for my service work on my vehi More

by Kim.blachly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No clue
Aug 02, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hello Kim, we appreciate you taking the time to leave us this feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (770) 674-6079 so we can work towards a resolution.

Aug 11, 2022 -

Kim.blachly responded

Still no response back from the dealership. Very disappointed with this overall experience.

July 28, 2022

Very positive experience. Mike was professional and pleasant. Quicker appointment than expected so that's a plus. More

by cmobleysauls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 02, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2022

I Loved to be served there. Great location to have your vehicle serviced. Would recommend to friends. More

by julientoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
michael Henrix
Jul 29, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 25, 2022

Service center was clean and friendly even though they are undergoing construction. Only issue was bathroom was not convenient located. Timeframe I was there was reasonable for the oil change and tire rot More

by Pwebb415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jul 25, 2022 -

Pwebb415 responded

Hello, Please see my rating.

July 23, 2022

Dropped off my car for service and Aimee and the rest of the team made the wait and the experience short and professional. Top notch service! Thank you guys! More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee
Jul 26, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 19, 2022

Great location to have your vehicle serviced. Would recommend to friends. John is always kind and available. Thanx More

by Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jul 21, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hello Charles, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 19, 2022

Great customer service. Fast appointment and was in and out with no hassle for a recall. Will definitely shop here when it’s time for a new car. More

by roselottie21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There was a young lady with blond hair, she was the only one working the front to check in customers. I wish I could remember her name. She was so professional.
Jul 22, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 18, 2022

Thier service department is excellent. Manager Justin is professional ,honest, friendly, and goes over options throughly .His demeaner and customer service is the main reason , if not only More

by Lori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin service manager and John service representative
Jul 20, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hello Lori, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Hyundai Mall of Georgia and we hope to be of service again in the future.

July 16, 2022

Nice but don't think they really looked for the problem. Car still runs bad. More

by ocean62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Goode
Jul 19, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 11, 2022

I use this location for service due to proximity. However, it’s near impossible to get anyone on the phone or to give you any straight answers. I have to find my paperwork but the girl I worked wi More

by Shankath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I have to find her name. I’m sorry.
Jul 14, 2022 -

AutoNation Hyundai Mall of Georgia responded

Hi, we are deeply disappointed by your experience at AutoNation Hyundai Mall of Georgia. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6079. We hope to hear from you.

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