AutoNation Hyundai Mall of Georgia - Service Center
Buford, GA
593 Reviews of AutoNation Hyundai Mall of Georgia - Service Center
Disappointed that I had to wait over a month for an oil change. When I got there the part that was needed for the recall was not at the dealership. I used to like coming here for my service work on my vehi change. When I got there the part that was needed for the recall was not at the dealership. I used to like coming here for my service work on my vehicle but now I am reconsidering it. More
Service center was clean and friendly even though they are undergoing construction. Only issue was bathroom was not convenient located. Timeframe I was there was reasonable for the oil change and tire rot are undergoing construction. Only issue was bathroom was not convenient located. Timeframe I was there was reasonable for the oil change and tire rotation. More
Dropped off my car for service and Aimee and the rest of the team made the wait and the experience short and professional. Top notch service! Thank you guys! the team made the wait and the experience short and professional. Top notch service! Thank you guys! More
Great customer service. Fast appointment and was in and out with no hassle for a recall. Will definitely shop here when it’s time for a new car. Fast appointment and was in and out with no hassle for a recall. Will definitely shop here when it’s time for a new car. More
Thier service department is excellent. Manager Justin is professional ,honest, friendly, and goes over options throughly .His demeaner and customer service is the main reason , if not only Manager Justin is professional ,honest, friendly, and goes over options throughly .His demeaner and customer service is the main reason , if not only reason I returned to this location and did not shop a possible cheaper alternative. I am retired and needed to apply for DigniFi car credit card to break down my over all payments due to work I needed done. John service representative was amazing !! Best experience ever. He was knowledgable called me numerous times with updates . Helped me manuver through a guestimate of monthly payments. Kept me informed on my car's progress. They accomplished completing the work a day earlier, while thier building is under construction remodling and swamped with work. Honestly John made me want to call his Mother and tell her what a " good human" she raised lol. John made you feel like you were a friend vs a customer. This service department is a 10 star place. How you treat a customer matters . I will tell anyone with a Hyundai go see Justin or John. You will be happy. More
I use this location for service due to proximity. However, it’s near impossible to get anyone on the phone or to give you any straight answers. I have to find my paperwork but the girl I worked wi However, it’s near impossible to get anyone on the phone or to give you any straight answers. I have to find my paperwork but the girl I worked with is what got them a star. She was great and obviously overworked and under supported. She heard me and did what she could to help me. Including “finding” my stereo that was ordered in March. In spite of several attempts in looking for updates apparently the stereo was sent back to the factory bc no one called me to tell me they had it and they returned it instead. More