AutoNation Hyundai Mall of Georgia - Service Center

It's taken three appointments to just have my car evaluated for a popping sound in my driver's door and a total of six hours wasted. I had a service manager working with me and he found the problem a evaluated for a popping sound in my driver's door and a total of six hours wasted. I had a service manager working with me and he found the problem and told me that he would order the part and call me. I called and left a message and it's been approximately two weeks. What do they want me to do, go get the part to bring it in for service, and replace it myself? Stay far away from Hyundai Mall of Georgia's service department, to say that it is horrible is an understatement. More

The dealership was being remodeled but everything was done in a professional matter. The waiting room was airy but comfortable. My car service was done in a reasonable time. done in a professional matter. The waiting room was airy but comfortable. My car service was done in a reasonable time. More

I put off taking my car in for a couple of issues, as I assumed it would be a stressful, expensive, and lengthy visit. Boy did I have to eat crow!!! They went above and beyond with the repairs, kept me upd assumed it would be a stressful, expensive, and lengthy visit. Boy did I have to eat crow!!! They went above and beyond with the repairs, kept me updated all along the way, and then surprised me with an invoice lower than what I expected. Thank you AutoNation Hyundai, Buford, GA for proving me wrong. More

The sale was as smooth as butter; however AFTER when I was to receive my “we owe you” the ball was dropped. I was supposed to have a part ordered to repair the driver seat which would not go forward allow was to receive my “we owe you” the ball was dropped. I was supposed to have a part ordered to repair the driver seat which would not go forward allowing me to reach the pedals comfortably while driving. Money and paperwork and signatures were exchanged, but 2 weeks later, when I called them to ask about the part…crickets! No return call. I called the next day and my salesman says he was JUST going to call me. 🤨 I told him I had already spoken with the parts department and that no part was ever even ordered under my name. Wow. Then he says to me I need to bring the vehicle back so the guy in service can look at the seat, even though it took hours to close the deal, meaning he really could have looked at it while I was there and ordered the part the same day. 😩 Anyway, when I brought it back, there was an ink pen under the seat preventing it from moving. 😳 which again, if they had only taken the time to LOOK, the process would have gone so much smoother. I’m happy with my new vehicle again!😊 Suzanne 💕 PS: THIS is why I waited until after the “owe me” to complete my review, even though there was a request in my email Day One. More

The service was excellent. Keep up the great work guys. Thank you for the loaner. Keep up the great work guys. Thank you for the loaner. More

I felt listened to and enjoyed the beverages in the comfortable waiting room. The down size is waiting three hours for my lube job to be completed. comfortable waiting room. The down size is waiting three hours for my lube job to be completed. More

I was pleasantly attended by the agent, despite the busy service center in the afternoon. service center in the afternoon. More

I was very pleased, the service I received was better than expected. I would return to this dealer service center again when necessary. Amy was very helpful. than expected. I would return to this dealer service center again when necessary. Amy was very helpful. More

The service department is the best. Aimee is so great to work with. Got me in and out for battery change. I highly recommend Autonation Hyundai Mall Of Georgia for service and Sales Aimee is so great to work with. Got me in and out for battery change. I highly recommend Autonation Hyundai Mall Of Georgia for service and Sales More

Accommodating while in renovations. It was great service, Customer service rep was nice and easy to work with will go back again It was great service, Customer service rep was nice and easy to work with will go back again More