Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
AutoNation Hyundai Mall of Georgia - Service Center
Buford, GA
593 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
593 Reviews of AutoNation Hyundai Mall of Georgia - Service Center
Sort by
November 16, 2022
Another negative review that they deserved, set an appointment for oil change and I have an issue with the horn that they recently replaced, received a call prior to appt that they cannot check the Ho appointment for oil change and I have an issue with the horn that they recently replaced, received a call prior to appt that they cannot check the Horn issue in the same day which is weird then I went on the appointment date 8:30am left the vehicle and got shuttle back to my house and the service tech told me that he will give me a call as once the vehicle is checked, did receive a msg around 1:00pm about changing air filter(all thy care to get some money from you) I tried to reach them till 2:30pm no luck then finally around 3:00pm I called and he answered the same thing let me check and get back to you. Seriously at 3:00 pm and you don’t know the status then called me saying oil change is done, I asked about the horn he said that the technician said it’s working fine, I said no its not and he went to check with another technician based on he said and found out that the low horn is working but the high isn’t and he said the same thing like it happened before we will order the part and will call you. Three weeks now no call BTW he told me that the part will be there the week after. More
by Tonymechael
Employees Worked With
Forgot
November 16, 2022
Svc Rep. Raymond provided great service experience. Got my vehicle in quickly, kept me up to date on status, and got my vehicle back to me quickly. Raymond provided great service experience. Got my vehicle in quickly, kept me up to date on status, and got my vehicle back to me quickly. More
by MARK
Employees Worked With
Raymond in Service
November 14, 2022
The service representative that helped us was wonderful. The rest of the department was no help at all. They had 3 people working and only one could check out customers! I feel like they should be able to h The rest of the department was no help at all. They had 3 people working and only one could check out customers! I feel like they should be able to have more people working that can check out customers. I also think if you work with people you should be able to speak to the customers. The young lady working there could only mumble to me before h going and sitting back down! I love my Hyundai but I hate having to go to the service department!!! More
by sc8891
Employees Worked With
Hassan Turner
November 14, 2022
Excellent service experience - our service advisor Raymond and the service manager Justin helped us get the warranty issue resolved and Mike in the auto body shop did a great job getting the work done Raymond and the service manager Justin helped us get the warranty issue resolved and Mike in the auto body shop did a great job getting the work done. Car looks fantastic! More
by DHC
Employees Worked With
Justin, Raymond in service and Mike in auto body shop
November 11, 2022
Awesome professionals. I appreciate the diagnostic test details and the tech recommendations for my vehicle. I trust their assessment. Thanks! I appreciate the diagnostic test details and the tech recommendations for my vehicle. I trust their assessment. Thanks! More
by dearingdrive
Employees Worked With
Raymond
November 10, 2022
Awesome experience with their service department. Very friendly and knowledgeable. They answered all of my questions and concerns which made me feel at ease. Definitely will recommend this service de Very friendly and knowledgeable. They answered all of my questions and concerns which made me feel at ease. Definitely will recommend this service department to my friends. More
by wji1
Employees Worked With
Service manager
