AutoNation Hyundai Mall of Georgia - Service Center
Buford, GA
593 Reviews of AutoNation Hyundai Mall of Georgia - Service Center
Service was exceptional as usual. The service rep, Hassan was very knowledgeable and kept me well informed. I was out in a timely manner The service rep, Hassan was very knowledgeable and kept me well informed. I was out in a timely manner More
They don’t honor their one year service warranty. Brought my Genesis in for sunroof repair and they misdiagnosed it and after several weeks of back and forth they decided to grease the tracks on the Brought my Genesis in for sunroof repair and they misdiagnosed it and after several weeks of back and forth they decided to grease the tracks on the roof. This didn’t fix it and required me to pay the warranty deductible twice to get it fixed now as I bring it in less than a year later. When I brought this up with the service manager he said I had no proof (the proof was right there in their system). He told me he didn’t care if I bought a car elsewhere in the future and told me I was not logical. In fact he told me bottom line you owe the $100 before he even heard the story. He interrupted me constantly. I’ve never been treated like that before, let alone over $100. Disappointed in Hyundai Mall of Georgia. Was less about the frustration on a double deductible and more so how I was treated. More
I went in for a recall and knew I would be there 4 plus hours. When checking in the discovered a coupling update on the steering. I was informed the wait would be much longer. He asked if they could me hom hours. When checking in the discovered a coupling update on the steering. I was informed the wait would be much longer. He asked if they could me home. I told him ,thanks and that they could keep it a couple of days.Car was ready the next morning. No problems. More