AutoNation Hyundai Mall of Georgia - Service Center

Albert was such a huge help to me and worked to get my engine replacement covered under warranty. engine replacement covered under warranty. More

I took my car in yesterday for a checkup…. change oil, rotate tires,etc. I was extremely pleased with service man, Albert, He was so kind, helpful and understanding with me. My husband rece change oil, rotate tires,etc. I was extremely pleased with service man, Albert, He was so kind, helpful and understanding with me. My husband recently passed and there are some chores I have fallen heir to not knowing how to do. Albert was super nice to help me. The shop itself is very nice…..clean and comfortable!!! I’ll be taking my car there from now on. Thanks Hyundai at mall oh Georgia!! More

I seriously felt like I was chik filet. Everyone was so nice and had smiles on their faces. Everyone was so nice and had smiles on their faces. More

Friendly. Had good experience. Pleased with service received. Good customer service. Took care of my needs. Had good experience. Pleased with service received. Good customer service. Took care of my needs. More

They are very professionals and helpful. Always a pleasure to be visit and they make sure you leave happy Always a pleasure to be visit and they make sure you leave happy More

Went for an oil change/general maintenance. Arrived early, was serviced quickly, and then was offered a FREE car wash. I’ve had vehicles serviced by dealerships for the last 30 years, it typic Arrived early, was serviced quickly, and then was offered a FREE car wash. I’ve had vehicles serviced by dealerships for the last 30 years, it typically the dealership does the very least. Hyundai Mall of GA is different. They’re better than the rest. More

I had a factory recall and scheduled it for the same, the wait time was 3 hours for a VCU unit, I bought the car from the same dealership like 6 months ago, so the sales agent saw and offered a free detailin wait time was 3 hours for a VCU unit, I bought the car from the same dealership like 6 months ago, so the sales agent saw and offered a free detailing. I waited for more than 2 hours for the detailing to find that my car was not cleaned even 30% and when i checked with the service rep he said detailing is a seperate unit and this doesn't come under them, Also I had my LED cover broken before but the LED lights were still functioning, but after the service and detailing the front bumper LED lights were not working. More

Faced with a 13-year-old Genesis Coupe presented for its 150K scheduled maintenance, the Service Department was challenged to keep the vehicle operational. Ultimately, 3 months, and $3000 later they declare 150K scheduled maintenance, the Service Department was challenged to keep the vehicle operational. Ultimately, 3 months, and $3000 later they declared the vehicle unrepairable. Dustin Nelson, the Service Manager, was excellent through this very trying repair. But in the end, we were left with a worthless trade-in and no car. Saying we were not happy, would be an understatement!! As repeat customers to this dealership, we through ourselves on their mercy, and scanned the inventory for something we could afford that could give us service for another 10 years. We settled on a used 2022 Sonata Hybrid Limited. Jodi Grutadaurio was assigned the unenviable task of working with us. She was magnificent!!! Overall, we are satisfied with the experience. This will be the 5 vehicle we have purchased for this dealership. We have been loyal service customers since 2010 and have had only 2 instances that required escalation. In both case Dustin Nelson resolved the matter to our satisfaction. We are disappointed that the mechanics working on the car took three failed parts to determine the root cause of the problem, which added to the costs. We are very disappointed that the upper management was not even willing to consider lowering the price of the car to offset our investment in the failed repair. While they did provide a reasonable trade-in value for the inoperable vehicle, and favorable terms for Hyundai Motor Finance, under the circumstances, given our loyalty to this dealership, we did expect a lot more consideration. We mourn the loss of an iconic vehicle. The Genesis Coupe was one of a kind and Genesis is missing the boat by discontinuing the model. We look forward to a new era in the Sonata Hybrid, but a 4-door sedan will never be the same. We will continue to be loyal Hyundai customers for many years to come. More

Service advisor was friendly, courteous and helpful. There wasn’t any pressure to do more than I asked for. I waited for the service to be completed and it was serviced promptly. There wasn’t any pressure to do more than I asked for. I waited for the service to be completed and it was serviced promptly. More

Was greeted promptly and car was ready at estimated time given . Received notification by text when car was ready . Good job ! given . Received notification by text when car was ready . Good job ! More