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AutoNation Hyundai Mall of Georgia - Service Center

Buford, GA

4.6
593 Reviews

593 Reviews of AutoNation Hyundai Mall of Georgia - Service Center

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February 04, 2023

I was greeted as soon as I drove into the service bay. I was there for a recall and service appointment and everyone was extremely pleasant and helpful. More

by p_faria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know his name but he's from Jamaica. Great guy!
Feb 08, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2023

Nice people. Knowledgeable. Friendly. Convenient and easy to get to. Shuttle driver available to get to the mall or Sam’s club. More

by Vsmith1218
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee, Sar and Dustin
Feb 07, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 28, 2023

I realize they’re busy, but to do a simple recall onboard computer reset I don’t know why I had to schedule it months in advance and wait 2/3 of an entire work day for a procedure that takes less than an hou More

by Jager9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hassan - he was great though
Feb 02, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6079 to discuss what we can do to help.

January 27, 2023

Aimee was great. She was very professional and explained to me what services was need on my car as well as giving me a quote on repairs. I definitely recommend this l More

by alexpmathews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee
Jan 31, 2023 -

AutoNation Hyundai Mall of Georgia responded

Thanks so much for the warm recommendation of the team here at AutoNation Hyundai Mall of Georgia. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 26, 2023

Service on the recall was terrible, 3 trips to fix them. First time my wife sat there 3 hours, No parts!!!, second time with a 1month wait for an appointment 1.5 hours 1 of the 2 parts!!! Albert, did get t More

by cjstier
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert
Jan 30, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hello, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

January 23, 2023

Aimee Gaskill was absolutely amazing! She promptly greeted me once I stepped out of my vehicle. She was very kind and polite and answered a service question that I had about my conditions More

by Katrice W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee Gaskill
Jan 26, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi Katrice, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Hyundai Mall of Georgia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 20, 2023

I highly recommend Mall of Georgia Hyundai Service Department. The customer service was outstanding. Louis took the time to explain what my car needed, and the reasons for it. He even walked me out to More

by dwhite4610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
Jan 24, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hello, Thank you for taking the time to leave us this positive review! Have a wonderful day!

January 17, 2023

Took 3 1/2 hours for oil change & tire rotation . RIDICULOUS !! When I called to schedule appt, call lady couldn’t tell me length of appt. I had to cancel 2 other appts because of the length of time More

by JPB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hassan was very helpful during this service call
Jan 20, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (770) 674-6079. We'd appreciate the chance to make your experience a positive one.

January 16, 2023

A great dealership to buy or Get your car fix. . My next car will be Hyundai! More

by kgray9791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All Employees are wonderful
Jan 16, 2023 -

kgray9791 responded

I would totally buy a another Hyundai!

January 15, 2023

Timing and service were excellent, the service representative was courteous and very helpful thank you More

by Jancieta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Jan 20, 2023 -

AutoNation Hyundai Mall of Georgia responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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