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AutoNation Hyundai Mall of Georgia - Service Center

Buford, GA

4.6
593 Reviews

593 Reviews of AutoNation Hyundai Mall of Georgia - Service Center

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February 21, 2023

Th wait was horrible. I had an appointment and still had a 3 hour wait. This was not communicated with me at any time. All I needed was an oil change and tire rotation. My More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaz
Feb 25, 2023 -

AutoNation Hyundai Mall of Georgia responded

Jen, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6079 -- we hope to hear from you soon.

February 20, 2023

My experience was great! The service manager Raymond is such a pleasure to work with. He is positive, friendly, and was eager to answer our questions. It is easy to tel More

by Pehender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Spagnoli
Feb 23, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi Pehender, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

February 18, 2023

My service representative was awesome. However I went down there related to a recall issue. They did not have the part. I went ahead and had my oil changed. But the fact that they did not More

by icunursepeg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don't remember his name but he was wonderful
Feb 22, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6079. We hope to hear from you.

February 16, 2023

Purchased from them and all my service is done there. Always friendly and service is completed in a timely manner. Raymond Spinelli is a great and informative service writer More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Spinelli
Feb 19, 2023 -

AutoNation Hyundai Mall of Georgia responded

We are pleased to hear you had such a positive experience with us, Dan! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 15, 2023

My experience was quick and easy. Got my car fixed in a day, and was given good insight to my vehicle. More

by griffinbarker96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Feb 19, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 15, 2023

Still undergoing some renovations but a lot better than in the past. Waiting room very bright and roomy. Tried making online appointment but all was blacked out. Called and got same day appointment for oil More

by Tsmith0762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Dennis
Feb 18, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 13, 2023

The door latch on our 2017 Elantra quick working and the driver door would not open when unlocked. We understood this to be a warranty issue. The dealership confirmed this and gave us no hassle about it. Th More

by knoffr81
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan
Feb 17, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we're so happy we were able to help you out! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 12, 2023

Best service ever received from a dealership. The service department did everything they said they would. More

by Wtjones127
Recommend Dealer
Yes
Employees Worked With
Louis & Justin
Feb 14, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 08, 2023

Friendly and smiling faces greeted me for my Santa Cruz regular service and completed on time. Great dealership. More

by rrish1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee
Feb 11, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 06, 2023

Albert was very friendly and helpful. He made sure that I was comfortable during the entire process from the check in, wait, and check out. I would recommend the Hyundai Service team an More

by nickum.angel79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Feb 08, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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