AutoNation Hyundai Mall of Georgia - Service Center
Buford, GA
593 Reviews of AutoNation Hyundai Mall of Georgia - Service Center
Our Tucson was given its maintenance with no issues. The staff at AutoNation Hyundai was helpful, efficient and very friendly. The waiting room is very nice, with many chairs, a television and coffee The staff at AutoNation Hyundai was helpful, efficient and very friendly. The waiting room is very nice, with many chairs, a television and coffee maker! Good Job, Chaz, for making this a great visit! More
This Buford dealership is top notch. The advisors are best of the best. Aimee was amazing. She kept me informed every step of the way. Very professional and informative. Very knowledgeab The advisors are best of the best. Aimee was amazing. She kept me informed every step of the way. Very professional and informative. Very knowledgeable. She let me know of several extra problems with the car. Highly recommended I get the alignment which I did. I will be back for the other services soon. Very pleasant visit. I always have great service when I come to Hyundai Mall of Georgia! More
I would recommend this dealership for sales, but I’m having a hard time with the service department. For my Tuscan, the radio has failed and it is on order for warranty replacement. However, I was ori having a hard time with the service department. For my Tuscan, the radio has failed and it is on order for warranty replacement. However, I was originally told on March 21st that it would take 10 days for the part to come in. Then on March 31st I was told that it would arrive on Monday or Tuesday. And now on April 6th, I’m told that it will arrive on Monday or Tuesday. Three different answers for the same part. For my Hyundai Sonata, I took it in for a routine oil change but was told that I needed all of these other services. The problem was that I had those services completed on time at another Hyundai dealer, not in the AutoNation chain. Doesn’t Hyundai have an overall database that shows the maintenance completed at any Hyundai dealer. I would like a call from somebody that can influence any solutions on either of these problems. More
I swore I would never return to this service department, but I had to go back because of a recall. Raymond asked me why I had not been in since purchasing my car over a year ago. When I told him why and how but I had to go back because of a recall. Raymond asked me why I had not been in since purchasing my car over a year ago. When I told him why and how the situation evolved and why I wasn't coming back he was shocked. Because of his reaction and actions he took ,I am now a big fan of his and the service department. I will be coming back. Wayne Vail More
Chaz is a great customer service rep, I don't know his title but he was great. Texts and calls with updates and answers questions. My 2015 Sonata had to have the engine replaced, he was more helpful than title but he was great. Texts and calls with updates and answers questions. My 2015 Sonata had to have the engine replaced, he was more helpful than the Corporate office. I would definitely go back. More