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AutoNation Hyundai Mall of Georgia - Service Center

Buford, GA

4.6
593 Reviews

593 Reviews of AutoNation Hyundai Mall of Georgia - Service Center

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May 09, 2023

There's a reason this service department has a D+ from the Better Business Bureau. Arguably the worst and most rude customer service I've EVER encountered. This service department is deceitful and I wou More

by BBBD+
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin
May 12, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6079 -- we hope to hear from you soon.

May 12, 2023 -

BBBD+ responded

I spoke to the GM - he had much of the same attitude. He didn't seem to care.

May 05, 2023

I was serviced for maintenance today. However, it was completed 1 hour earlier than the originally promised time. And it was perfect. So I am really satisfied. In conclusion, I highly rec More

by passionyoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chan Park
May 09, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Hyundai Mall of Georgia and we hope to be of service again in the future.

May 03, 2023

Clean, courteous, timely, fantastic experience! Will come again! Will refer my neighbors and friends. Thank you! More

by mssarahhepburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammud
May 08, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 01, 2023

I was very impressed with the waiting room and Bre was absolutely brilliant. Thanks, Bre! More

by acornwall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bre
May 04, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2023

Service is always good and I like how they take care of my car whenever I bring it in for service More

by dcheck07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adelina
May 03, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 27, 2023

Got full attention for my problems and all were cheerfully solved by the service department attendant More

by gbutterworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Dennis
May 01, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 27, 2023

Auto Nation Hyundai Mall of Georgia was a really great experience. No one likes to take their vehicle in for service, but the dealership takes that unpleasantness away. As you drive in everything is clear More

by wlmcoker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breannah
May 01, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 27, 2023

I like the waiting room. I was there two hrs and it was clean, all different types if drinks and the seats were comfy. I decided not to call an uber and waited it out. The st More

by Raphaelrdrgz81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan turner
May 01, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 23, 2023

My service adviser was super easy to work with, kind, and they serviced my car same day for me! More

by smwman1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amie
Apr 26, 2023 -

AutoNation Hyundai Mall of Georgia responded

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

April 22, 2023

Honest and respectful dealership with great customer service will definitely be coming back very soon More

by Martincharlie52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bre
Apr 24, 2023 -

AutoNation Hyundai Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

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