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AutoNation Hyundai Mall of Georgia - Service Center

Buford, GA

4.6
593 Reviews

593 Reviews of AutoNation Hyundai Mall of Georgia - Service Center

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September 05, 2024

They sell inferior new cars and the service department never returns calls. Poor service all around. More

by theliciagreen
Service Communication
Recommend Dealer
No
Employees Worked With
Operator
Sep 07, 2024 -

AutoNation Hyundai Mall of Georgia responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 05, 2024

Took a week to get a tire replaced because of "computer issues".- when I wouldn't wait any longer, I was sold a different brand of tire, and the dealership was either too cheap, or too inefficient to even More

by mshaw3287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic unlnown
Jul 05, 2024 -

AutoNation Hyundai Mall of Georgia responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6079 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 04, 2024

I called yesterday to schedule an appointment to have an oil change I was giving Friday or Saturday but I wasn’t available those days so I was told I could be squeezed in the same day I called I brought my More

by Simone Sims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan Turner
Jul 06, 2024 -

AutoNation Hyundai Mall of Georgia responded

We appreciate you taking the time to leave us a response, Simone! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 01, 2024

Exceptional customer service. Service Agent Albert is great. He explains the technical and costs of service with clarity and always makes sure my questions have been answered. The More

by smpblaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Jul 02, 2024 -

AutoNation Hyundai Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 23, 2024

Thank you for the best service at Hyundai, Buford. Diamond was very pleasant, kept me informed of my car’s service progress and was attentive! Thank you! More

by Rssn129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond
Jun 24, 2024 -

AutoNation Hyundai Mall of Georgia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2024

Friendly and prompt attention to my car and the issues! Thank you for your prompt service! More

by ewidix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
albert
Jun 22, 2024 -

AutoNation Hyundai Mall of Georgia responded

We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

June 18, 2024

Great experience and great customer service from Albert Dennis who checked me in and helped me More

by crabbd
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Dennis
Jun 19, 2024 -

AutoNation Hyundai Mall of Georgia responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2024

Albert, thank you for all your help. You guys have the best customer service. Albert, you are the best. Thank you for updating me on my truck and ensuring everything was fixed correctly. More

by nishaalberty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Jun 17, 2024 -

AutoNation Hyundai Mall of Georgia responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2024

Auto Nation, has exceeded my expectations. Quite frankly, service with Hyundai is not the best, and Auto Nation has definitely made an excellent impression on me. Keep up the excellent custome More

by Larry Hawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Dennis
Jun 14, 2024 -

AutoNation Hyundai Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2024

Richard assisted me during the visit to Hyundai Mall of Georgia and was patient to understand the issue and thorough to make sure that even a recall I didn’t yet know about was handled. Richard kept me abr More

by C Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard K
Jun 07, 2024 -

AutoNation Hyundai Mall of Georgia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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