AutoNation Hyundai Mall of Georgia - Service Center

Yes, Albert showed great care and concern for our vehicle, maintenance provided and displayed an honest approach at checkout, regards our prior paid maintenance agreement! Thanks Albert! vehicle, maintenance provided and displayed an honest approach at checkout, regards our prior paid maintenance agreement! Thanks Albert! More

RICHARD WAS VERY HELPFUL. THE ONLY NEGATIVE THING THAT OCCURRED WAS I WASN'T GREETED WHEN I WENT IN FOR MY APPOINTMENT. THE ONLY NEGATIVE THING THAT OCCURRED WAS I WASN'T GREETED WHEN I WENT IN FOR MY APPOINTMENT. More

The staff was friendly but the oil change took way too long, even though I had an appointment specifically for an oil change. I also called ahead to ask how much the oil change would be if I brough in a s long, even though I had an appointment specifically for an oil change. I also called ahead to ask how much the oil change would be if I brough in a specific oil. I was told it would be $40+ tax; however, they charged me $52, plus an additional service fee. Which is insane considering the current offer for an oil change was $59.95, and I brought in my own oil. I was not happy and they would not honor what the person told me over the phone. Very disappointing More

Brought my truck in for service, mechanic worked on it in a timely matter. My service tech was very helpful and informative a timely matter. My service tech was very helpful and informative More

I had my first scheduled service on my Tucson yesterday. My service advisor Richard was extremely nice and helpful. Service was performed in a timely manner, and he even ran my vehicle through the car wash My service advisor Richard was extremely nice and helpful. Service was performed in a timely manner, and he even ran my vehicle through the car wash for me. Service Department looked very professional as well. Extremely pleased with my experience! More

Replaced my car engine with a new one . Had no issues with claiming my existing warranty. Good service 👍🏻 Had no issues with claiming my existing warranty. Good service 👍🏻 More

The Service department manager whose name is Justin was horrible and confrontational and unapologetic to our concerns. He went on to tell us about how short staffed he was and so on. He needs a course in c horrible and confrontational and unapologetic to our concerns. He went on to tell us about how short staffed he was and so on. He needs a course in customer service. They also tried to charge us more than the original quote. They emailed the cost as 1644 and then attempted to charge us 2000 once we arrived to pick up the car. Shameful and I will tell everyone who will listen. Chris (assistant service manager) was able to resolve the cost issue. I spoke with the General Manager and will go further and speak with the District Manager, Regional Manager and anyone else who will listen with this company. If that means emailing the Vice President and higher. Horrible customer service has no place in business. Justin clearly needs further training. I know nothing will be done, however that will not stop me from speaking up. Justin has ruined any good experiences we have had in the past. More

They sell inferior new cars and the service department never returns calls. Poor service all around. never returns calls. Poor service all around. More

Took a week to get a tire replaced because of "computer issues".- when I wouldn't wait any longer, I was sold a different brand of tire, and the dealership was either too cheap, or too inefficient to even issues".- when I wouldn't wait any longer, I was sold a different brand of tire, and the dealership was either too cheap, or too inefficient to even put a valve cap on the wheel. Very disappointed in the service I have received. From AutoNation Hyundai Mall of Georgia. More