AutoNation Hyundai Mall of Georgia
Buford, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The Service department manager whose name is Justin was horrible and confrontational and unapologetic to our concerns. He went on to tell us about how short staffed he was and so on. He needs a course in c horrible and confrontational and unapologetic to our concerns. He went on to tell us about how short staffed he was and so on. He needs a course in customer service. They also tried to charge us more than the original quote. They emailed the cost as 1644 and then attempted to charge us 2000 once we arrived to pick up the car. Shameful and I will tell everyone who will listen. Chris (assistant service manager) was able to resolve the cost issue. I spoke with the General Manager and will go further and speak with the District Manager, Regional Manager and anyone else who will listen with this company. If that means emailing the Vice President and higher. Horrible customer service has no place in business. Justin clearly needs further training. I know nothing will be done, however that will not stop me from speaking up. Justin has ruined any good experiences we have had in the past. More
We had a great experience in purchasing our Tucson at Hyundai. Our salesperson was Moustafa and he was great to work with. He was VERY knowledgeable regarding all the features of the Tucson limited and Hyundai. Our salesperson was Moustafa and he was great to work with. He was VERY knowledgeable regarding all the features of the Tucson limited and spent a lot of time with us. I would highly recommend him and the dealership! More
My agent was very kind, caring, funny, and showed me multiple vehicles I would like but ended up going with his 1st choice. Jamel worked long& hard to get me in a good vehicle, it was fully loaded. I ap multiple vehicles I would like but ended up going with his 1st choice. Jamel worked long& hard to get me in a good vehicle, it was fully loaded. I appreciate all his time& effort. If you are in the market for another vehicle check him out. What is didn't like was the monthly note 😆 🤔. BUT I'm gonna knocked those payments down :) More
If I could choose again, I would go to Auto Nation to buy a car over Rick Case Hyundai. They were not honest and upfront about the 20 year warranty. a car over Rick Case Hyundai. They were not honest and upfront about the 20 year warranty. More