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AutoNation Hyundai Hilton Head - Service Center

Hardeeville, SC

4.4
588 Reviews

588 Reviews of AutoNation Hyundai Hilton Head - Service Center

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July 26, 2023

The remodeled service department is running very well, Drive in was easy and associates helped me immediately. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jul 28, 2023 -

AutoNation Hyundai Hilton Head responded

Hi Jeff, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Hyundai Hilton Head

July 25, 2023

I initially called with a tire issue on Monday, July 17, 2023. Spoke with a female who assured me she'd have someone call me back in 10 minutes or so. I called back the following morning (7/18/2023) and l More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Spinola
Jul 27, 2023 -

AutoNation Hyundai Hilton Head responded

Hi Sherry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

My rep was very knowledgeable and professional. Easy to work with. It did take a Lonny time about 2 1.2 hours for service. Surroundings were comfortable and made it doable. More

by diamondcinq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jul 24, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

The wait was reasonable and the safety service patch was appreciated. We did wait several weeks but that was because of our schedules, not the dealership. More

by menageriegrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikki
Jul 26, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 19, 2023

Waited 3 1/2 hours for an oil change. Also waited months to even get in . I needed a new tire a few months ago because of a blowout and I couldn’t even get my car in to get a new tire. I More

by Taras310@hotmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Great employee
Jul 21, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (843) 962-7743. We hope to hear from you.

July 17, 2023

Service department did not do what was scheduled, oil change and tire rotation. Did not rotate and had to bring it back. More

by bstool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Jul 20, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (843) 962-7743. We hope to hear from you.

Jul 20, 2023 -

bstool responded

I don't need you to make this up for me. I would suggest you make sure: !. the waiting customer is not there more than 2 hours for oil change/tire rotation; 2. tire rotation is actually performed. I believe this is the 2nd time the tire rotation was not done. Get your technicians into a work mode!!!

Jul 20, 2023 -

bstool responded

Not sure what this window id for, but I included what I said in the first window. I don't need you to make this up for me. I would suggest you make sure: !. the waiting customer is not there more than 2 hours for oil change/tire rotation; 2. tire rotation is actually performed. I believe this is the 2nd time the tire rotation was not done. Get your technicians into a work mode!!!

July 15, 2023

The staff was very courteous and professional. Customer waiting area was very comfortable and quiet. Overall experience was A+ More

by tball2151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
Jul 17, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Hyundai Hilton Head! Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2023

Mickey in service is a true professional. His sparkling personality and caring attitude are really appreciated. He is a real asset to your organization. He is very calm and collected in the f More

by dolfdunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
Jul 16, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2023

It is always a pleasure to be serviced at Hilton Head Hyundai- Brett and all the staff that we come in contact with are courteous, professional and our service is always timely. They routinely update us More

by Yva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett A.
Jul 11, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 08, 2023

I have always been pleased with the service at Hilton Head Hyundai. They alert me as to the service needs, but, don’t push or oversell the service. The work is completed timely and I have never had any More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Jul 11, 2023 -

AutoNation Hyundai Hilton Head responded

Hi Michele, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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