Back

AutoNation Hyundai Hilton Head - Service Center

Hardeeville, SC

4.5
582 Reviews

582 Reviews of AutoNation Hyundai Hilton Head - Service Center

Sort by
July 31, 2023

The service was Excellent, It was Completed as promised, The staff was Professional and courteous More

by SAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service desk employees were fantastic
Aug 02, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 31, 2023

Always on schedule. Work is done quickly, efficiently and professionally. The only shop I take my car to. Thanks Guys & Gals for your great service!! More

by steve.jones.charleston@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Doe?
Aug 02, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, we are pleased to hear you had such a positive experience with us, we're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2023

Staff was great an very friendly. I brought my car in for a recall and service light on. Hey repaired my car the same day and in a timely manner. More

by vwaller5533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey
Jul 31, 2023 -

AutoNation Hyundai Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 28, 2023

Our service Rep was warm, friendly, and professional who kept us updated on the status of the vehicle. More

by Bgzinn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Spinola
Jul 30, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 26, 2023

The remodeled service department is running very well, Drive in was easy and associates helped me immediately. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jul 28, 2023 -

AutoNation Hyundai Hilton Head responded

Hi Jeff, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Hyundai Hilton Head

July 25, 2023

I initially called with a tire issue on Monday, July 17, 2023. Spoke with a female who assured me she'd have someone call me back in 10 minutes or so. I called back the following morning (7/18/2023) and l More

by Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Spinola
Jul 27, 2023 -

AutoNation Hyundai Hilton Head responded

Hi Sherry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

My rep was very knowledgeable and professional. Easy to work with. It did take a Lonny time about 2 1.2 hours for service. Surroundings were comfortable and made it doable. More

by diamondcinq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jul 24, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

The wait was reasonable and the safety service patch was appreciated. We did wait several weeks but that was because of our schedules, not the dealership. More

by menageriegrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikki
Jul 26, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 19, 2023

Waited 3 1/2 hours for an oil change. Also waited months to even get in . I needed a new tire a few months ago because of a blowout and I couldn’t even get my car in to get a new tire. I More

by Taras310@hotmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Great employee
Jul 21, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (843) 962-7743. We hope to hear from you.

July 17, 2023

Service department did not do what was scheduled, oil change and tire rotation. Did not rotate and had to bring it back. More

by bstool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Jul 20, 2023 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (843) 962-7743. We hope to hear from you.

Jul 20, 2023 -

bstool responded

I don't need you to make this up for me. I would suggest you make sure: !. the waiting customer is not there more than 2 hours for oil change/tire rotation; 2. tire rotation is actually performed. I believe this is the 2nd time the tire rotation was not done. Get your technicians into a work mode!!!

Jul 20, 2023 -

bstool responded

Not sure what this window id for, but I included what I said in the first window. I don't need you to make this up for me. I would suggest you make sure: !. the waiting customer is not there more than 2 hours for oil change/tire rotation; 2. tire rotation is actually performed. I believe this is the 2nd time the tire rotation was not done. Get your technicians into a work mode!!!

...
6
...