AutoNation Hyundai Hilton Head - Service Center
Hardeeville, SC
582 Reviews of AutoNation Hyundai Hilton Head - Service Center
Called for an appointment as their online appointment for servicing did not work. I made an appointment for a 90,000 mile check up and first appointment was three weeks out. When I dropped off the car, they servicing did not work. I made an appointment for a 90,000 mile check up and first appointment was three weeks out. When I dropped off the car, they had the wrong type of service noted- oil change and tire rotation- nothing else. They then told me I would need to leave the car overnight. Thank goodness the person who dropped me off waited and I was free the next to pick up. If I had plans this would have been an issue. Car was ready the next day as promised before noon and servicing was fine. They need to train the people on the phone to understand what a customer needs and the amount of time it takes. More
I am always happy with my service and the added bonus is that the employees are always pleasant and accommodating. The spaciousness of the waiting area puts me at ease and the complimentary snacks makes me that the employees are always pleasant and accommodating. The spaciousness of the waiting area puts me at ease and the complimentary snacks makes me pleased. More
Excellent Customer Service. It took a little longer than I would have preferred but I understand everyone is having a hard time with labor shortages. I would have preferred but I understand everyone is having a hard time with labor shortages. More